MARY ANN PAZ VILLEGAS
GENERAL VA ADMIN VA LEAD GEN VA
P: +63-917-***-**** W: +63-917-***-**** E: *********.********@*****.*** A: Antipolo City, Rizal, PH 1870 PROFESSIONAL SUMMARY
General Virtual Assistant offering a versatile mix of administrative management, marketing support, product research, and creative digital solutions. Excels in organization, multitasking, and delivering precise, high-quality results with minimal supervision. With experience in staff coordination, data encoding, e-commerce store management, and customer assistance, ensures smooth operations and dependable support. Helps clients stay efficient, informed, and visually cohesive in their daily workflows. WORK EXPERIENCE
Freelance General Manager — Sandra Antonette Rice Retailing (Family Business) Jan 2018 – Present
● Maintained and updated supplier price lists and contact records weekly with 100% accuracy.
● Entered and updated inventory and stock data weekly, tracking fast-moving items to prevent stock discrepancies.
● Recorded and categorized daily financial transactions (expenses, income, procurement), averaging 30–50 entries per day.
● Verified and cross-checked delivery records against purchase orders, reducing data discrepancies by approximately 95%.
● Handled customer-facing operations and backend responsibilities simultaneously, ensuring reports, schedules, and supplier communications were completed on time. Owner – Online Store — Madamscloset (Shopee) 2017 – 2018
● Edited and optimized product listings to ensure accurate descriptions, pricing, and visual presentation.
● Maintained organized inventory records and updated stock details to prevent discrepancies.
● Handled customer inquiries, processed orders, and coordinated shipping logistics for timely delivery.
● Monitored sales reports and analytics to identify trends and adjust marketing strategies. Executive Process Analyst — iOpex Technologies, Inc. 2015
● Performed high-volume data entry of 60–100 records per day into company systems while maintaining strict accuracy standards.
● Organized and categorized 60+ job records daily according to classification guidelines.
● Conducted duplicate checks and cross-verification to identify and resolve data inconsistencies.
● Maintained clean, validated datasets used for reporting and internal analysis. CORE COMPETENCIES
● Admin & Operational Management ● Marketing & Product Research Support
● Staff Coordination & Task Delegation ● Customer Service & Client Communication
● Data Encoding & Information Accuracy ● Inventory & Supplier Records Management
● E-Commerce Listing Optimization ● Financial Transaction Recording
● Lead Generation Support ● Reporting & Analytics Monitoring TOOLS & SOFTWARE
● Google Workspace
● ClickUp
● Asana
● Trello
● Manatal
● Microsoft Office Suite
● Canva
● Adobe Photoshop
● Zoom
TRAINING & CERTIFICATIONS
VA Foundations VA Industry and Mindset — The VA Ladder, Jennyvev Caña — December 20, 2025 EDUCATION
Bachelor of Science in Computer Science — Mapúa University — 2013 CHARACTER REFERENCE
Jennyvev Caña
VA Trainer / Coach — VA Career Strategist & Founder, The VA Ladder Email Address: *****@***********.***