Open Availability Customer Service and Maintenance

Eric McKenzie

Flushing, NY ***** 929-***-**** *************@*****.***

SUMMARY OF QUALIFICATIONS

●Computer savvy: Proficient in Microsoft

●Very attentive, analytical, ambitious and dedicated

●Works well in team and independent

●Completion of tasks in a timely and respectful manner.

●Great with people/customer service skills

●Experience with maintenance work

EDUCATION AND TRAINING

LaGuardia Community College – Long Island City, NY - September 2022 - 2025

Queens College - Flushing, NY - Present

Associate Degree in Arts

NYC Eckerd

●Retail Training: Customer service and sales certificate ( NRF )

Urban Upbound

●OSHA: 30-hour Onsite Construction Hazard and Health course/classes

Young Adult Internship Program

●Practiced work profession and ethics

●CPR Training

WORK EXPERIENCE

QC NYCHA Pomonok Food Pantry Staff Current Part time

●Service representative

●Assist in storage, stock, and delivery duties

LaGuardia College Financial Aid Representative November 2022 - March 2025

●Assisting students with inquiries, checking them in

●Assisting students with being directed to the right department

●Assisted student with applying

●Professional with all private documents, information and files

US Open August 2018 - September 2018

●Cleaning of bathrooms, bleachers, garbage, and breaking down boxes

●Assisted in customer service

●Assisted in stock duties

Mount Zion Cemetery April 2016 - May 2019

●Maintenance/Landscaper: Maintenance of graveyard and surrounding area/ Landscaping of graveyard grounds

●Handling of equipment ranging between 50-100lb

Lost Battalion Hall (Recreational Center) December 2015 - February 2016

Custodian

●Custodian/Maintenance: maintaining cleanliness of the floors, bathrooms, equipment, walls/mirrors and the park behind the center.

●Lifting and handling of Recreational Center's new equipment/deliveries, trash, etc. (up to 50 lbs.)

Queens Animal Shelter November 2014- February 2015

Volunteer

●Cared for store and animals.

●Stocked shelves and minded the cleanliness of isles.

●Provided customer service for those interested in adopting a pet

●

Greater Ridgewood Youth Council-SYEP Summers 2011 - 2014

Summer Camp Counselor

●Held responsibility for children’s well-being/safety during indoor and outdoor activities

●Accounted for children during daily attendance

Eric Mckenzie

“LaGuardia References”

Kyoko M. Toyama

●Professor/Counselor

●College Discovery Program

●******@*****.****.*** T: 718-***-****

●This is a reference of my entire academic college career as well as the one who got me started with my time in college.

Tammy Cheek

●Financial Aid Services

●Upper management

●******@*****.****.***

●This is my boss throughout my time working at the LaGuardia financial aid office

Stefanie Charles

●Financial Aid Services

●My manager

●********@*****.****.***

●The manager I report to when Ms. Cheeks is absent/unavailable

These references included know and understand my work ethics,my character, as well as my performance within my time as a student and representative at LaGuardia.

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