Assistant Vice President, Loan Administration

AUDREY M. CLARKE

***** ** ******, ***. **

Flushing, NY 11355

(Cell) 917-***-****

Email: ********@*****.***

SUMMARY

Assistant Vice President with extensive experience as a Client Sales Representative. Solid track record of maintaining confidential information, resolving issues, and successfully operating in a fast-paced environment. Self-motivated, resourceful professional with the demonstrated ability to handle multiple projects and adjust to changing needs. Team player with excellent organizational, communication, and problem solving skills. Ability to pay attention to details. Able to work well under pressure and maintain highest standard of quality.

EXPERIENCE

Emigrant Bank; New, York, NY, Commercial Real Estate 2/2006 - 8/2025

Assistant Vice President:

Loan Administrator: 9/2017 - 8/2025

Gathered and Reviewed closing documents for new loans, ensuring accuracy

Participated in various internal and external meetings to ensure that all legal conditions were met prior to the closing of loans

Setup new loans in the System’s Database, ensuring accuracy

Prepared and reviewed monthly and quarterly reports to ensure accuracy prior to submitting to subsidiary groups

Reconciled any open items on the Cash Reconciliation Report and informed management

Created notices to customers such as, rollovers, draw-downs, principal and interest payments

Kept track of fees such as, non-utilization, quarterly, and servicing and reported outstanding balances to management

Maintained facilities and loan activities on a daily basis for all lending groups, such as rollovers,

pay-downs, conversions, and interest payments

Created and maintained files for customers in a timely and accurate manner

Monitored pipeline reports and informed management of any updates

Executive Assistant 2/2006 - 9/2017

Providing executive support for Vice Chairman, Senior Vice President and Chief Credit Officer

Scheduled meetings, conference calls and appointments, resulting in conflict-free scheduling

Prepared travel expense reports for department managers, input weekly time and attendance, and track annual vacation for department, ensuring accuracy

Coordinated, managed travel itineraries, and made travel arrangements for senior management, resulting in well-coordinated travel

Assisted Officers in special projects such as, weekly pipeline reports, preparation and execution of closing deals, including submission of all legal documents required, all of which enables deals to be successfully completed

Collaborated with Credit Administration Department to ensure all original and updated documents were on file and readily available for internal auditors

Developed and wrote the Executive /Administrative Assistant Guideline Manual for the Department, resulting in time-saving and knowledge enhancement

Conducted on-the-job training for newly hired administrative assistants, providing them with available information to perform successfully

Coordinated and made arrangements with Human Resources, the Help Desk, etc., for new hires, ensuring that their work stations were appropriately equipped

Audrey M. Clarke Page 2

Flushing Savings Bank, Operations, Flushing, NY 5/2005 – January 2006

Client Sales Representative

Interfaced on a daily basis with both business and individual clients:

Created and opened a variety of accounts for clients, i.e., IRAs, CDs, Money Market, Savings,

Business, and Checking, that resulted in new business

Verified and updated client’s signature card, which prevented fraud or misuse

Correctly and accurately prepared a variety of documentation, e.g., Power of Attorney, Custodial Documents, etc. for customers

Performed daily proofs of new accounts, ensuring accurate reconciliation

Conducted monthly new business outreach to potential customers, resulting in increased revenue

Marketed new products and services to existing and potential clients, thus achieving and exceeding sales goals

PC SKILLS

Proficient in Microsoft Office and Internet Websites

EDUCATION

Associate Degree, LaGuardia Community College, Long Island City, NY

LICENSES & CERTIFICATIONS

Notary Public

PROFESSIONAL TRAINING

Intensive Client Sales Training; Establishing Customer Relations; Currency Transaction and Suspicious Activity Reporting; Fraud and Bank Secrecy Act

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