Senior Office Manager - Remote Operations Support

Kenneth W. Martin

Chicago, IL 312-***-**** *********@*****.***

SENIOR OFFICE MANAGER

Operations-driven Office Manager with 10+ years of experience overseeing office administration, vendor management, billing operations, and cross-functional support within nonprofit and legal environments. Skilled in facilities coordination, confidential information management, process improvement, and executive support.

CORE COMPETENCIES

• Office & Facilities Management

• Vendor & Contract Coordination

• Budget & Invoice Processing

• Legal Billing Support

• HR & Onboarding Assistance

• Process Improvement

• Advanced Microsoft 365 & Excel

PROFESSIONAL EXPERIENCE

Office Manager Planned Parenthood of Illinois 2024–Present

• Lead daily office operations, vendor coordination, facilities management, and executive scheduling.

• Manage procurement, inventory controls, and maintain confidential organizational records. Billing Coordinator Leydig, Voit & Mayer 2021–2023

• Managed full-cycle legal billing and eBilling platforms, including time transfers and invoice adjustments.

• Collaborated with attorneys to ensure billing accuracy and compliance with client guidelines. SBA Loan Processor II / Office Manager The Bancorp, Inc. 2014–2019

• Analyzed SBA loan documentation and maintained detailed tracking systems.

• Directed Chicago office operations, vendor payments, onboarding coordination, and facilities support.

EDUCATION

Paralegal Certificate – Auburn University

University of South Alabama

Harold Washington College

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