Retail Deli & Bakery Operations Manager

Janet Hall

********@***.*** 831-***-****

Seaside, CA 93955

Professional Summary

Retail Operations Manager with 20+ years of experience leading high-volume deli and bakery departments. Proven record of increasing sales, reducing shrink, improving labor efficiency, developing high-performing teams, and maintaining exceptional food safety and customer service standards.

CERTIFICATIONS

Food Handler Certificate Current

EDUCATION

Monterey Peninsula College, A.S. in Business Administration May 2023 Pacific Grove High School, General Studies June 2026 WORK EXPERIENCES

Service Deli/Bakery Manager

Save Mart Companies, Carmel, CA July 2008- Present

• Sales Growth: Consistently increased department sales through strategic product merchandising, inventory management, and an elevated focus on customer service

• Team Leadership: Supervise, mentor, and develop staff, successfully fostering a collaborative, positive team culture and reducing turnover

• Operational Efficiency: Manage employee scheduling and labor hours to maximize daily productivity while aligning tightly with labor budgets

• Profitability & Cost Control: Maintained healthy gross profit margins through strict cost control measures and aggressive waste reduction strategies

• Inventory & Shrink Management: Oversaw routine ordering, inventory counts, and strict FIFO procedures, resulting in significant shrink reduction

• Regulatory Compliance: Maintained full compliance with local and federal food safety regulations, ensuring top-tier health department inspection ratings Front End Supervisor/Bookkeeper/Accounts Payable

Bristol Farms, Long Beach, CA Apr 2004– Jun 2008

• Financial Administration: Managed daily accounts payable, store bookkeeping, invoice reconciliation, and generated precise financial reporting for corporate review

• Auditing & Compliance: Conducted rigorous financial audits and maintained highly accurate, audit-ready accounting records

• Operations Support: Supervised front-end cashier teams streamlined administrative workflows, and trained employees on point-of-sale and compliance procedures CORE COMPETENCIES

• Retail Operations

• Department Management

• Team Leadership

• Scheduling and Labor Management

• Inventory Control and FIFO

• Shrink Reduction

• Food Safety Compliance

• Budget and Cost Control

• Customer Service

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