Correctional Operations & Detainee Supervision
Resume:
ASIL GRIFFIN
Jacksonville, FL *****
*****************@******.***
PROFESSIONAL SUMMARY
Dependable and safety-focused professional
with experience in correctional facility
operations, detainee supervision, and high-
stress service environments. Skilled in
enforcing rules, maintaining security,
managing behavioral situations, and
documenting incidents accurately. Strong
ability to remain calm, observant, and
authoritative in structured and potentially
volatile environments.
CORE SKILLS
• Inmate / Detainee Supervision
• Security & Contraband Control
• Conflict Resolution & De-escalation
• Crisis Response & Observation
• Policy Enforcement
• Report Writing & Documentation
• Confidential Information Handling
• Strong Communication Skills
PROFESSIONAL EXPERIENCE
Mailroom Administrator
North Florida Detention Facility – Sanderson,
FL Sept 2025 – Present
• Inspect and process detainee mail
according to facility security
procedures
• Identify and prevent contraband from
entering the facility
• Enforce rules while interacting with
detainees during mail distribution
• Maintain accurate logs and report
suspicious activity
• Ensure confidentiality of legal and
personal correspondence
Special Needs Caregiver
August 2022 – September 2025
• Provided direct supervision and
behavioral support for individuals
with special needs
• Applied de-escalation techniques to
manage challenging behaviors safely
• Maintained structured and secure
care environments
• Documented observations and
communicated with care teams
Customer Service Agent (Contract
Position)
Humana Insurance July 2018 – August 2022
• Assisted members with insurance
benefits, claims, and policy questions
• Handled high-volume calls while
maintaining professionalism and
compliance
• De-escalated customer concerns and
resolved service issues
• Maintained accurate documentation
of all interactions
• Position ended due to company
contract loss
Professional Driver
MV Transportation June 2015 – July 2018
• Transported passengers safely while
maintaining order and control
• Enforced safety rules and monitored
passenger behavior
• Responded to incidents and
maintained situational awareness
• Completed required logs and
documentation accurately
EDUCATION
Diploma – Medical Assisting
Concorde Career Institute – Jacksonville, FL
Coursework – Childhood Education
Edward Waters College – Jacksonville, FL
ADDITIONAL QUALIFICATIONS
• Experience in structured and
security-focused environments
• Strong ability to enforce rules and
maintain order
• Skilled in observation, reporting, and
incident documentation
• Capable of meeting correctional
officer physical and background
requirements
Contact this candidate