Reliable Administrative & Customer Service Leader

Paul Andrei Caasi

Germinal, Bolinao, Pangasinan, Philippines 090******** ***************@*****.*** Objective

Motivated and service-oriented individual with leadership, administrative, and organizational experience, seeking an opportunity to contribute skills in administration, teamwork, and problem-solving to a professional environment.

Education

Ensign College — Medical Billing and Coding (2025–2026) Experience

Volunteer Missionary — The Church of Jesus Christ of Latter-day Saints

• Served full-time mission, developing strong interpersonal, communication, and teaching skills.

• Adapted to diverse environments while mentoring and guiding individuals.

• Built leadership and time management skills through daily responsibilities. District Leader — The Church of Jesus Christ of Latter-day Saints

• Supervised and trained missionaries to achieve organizational goals.

• Organized meetings, tracked progress, and provided mentorship.

• Strengthened leadership, planning, and problem-solving skills. Executive Secretary — Local Organization

• Managed scheduling, reports, and correspondence for leadership.

• Assisted in planning and implementing programs and meetings.

• Maintained accurate records and provided administrative support. Young Single Adult District Representative

• Coordinated and led activities to promote community engagement.

• Represented peers in leadership councils and planning sessions.

• Encouraged participation and unity among young single adults. iQor — Telco Metro by T-Mobile Customer Service Agent (BPO, 2026)

• Assisted customers with account inquiries, billing concerns, and service-related issues.

• Delivered customer support while maintaining professionalism and service quality.

• Developed communication, problem-solving, and customer service skills in a fast-paced environment.

Skills

• Leadership & Mentoring

• Administration & Organization

• Communication & Teamwork

• Event Coordination

• Problem-Solving

• Medical Billing & Coding

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