Virtual Assistant
Resume:
Maria Tan
+63-905-***-**** *************@*****.***
WORK EXPERIENCE
FULL TIME Real Estate Transaction Coordinator and Listing Coordinator, A team of Agents based in Florida under Multiple brokerages
April 2013 - May 2024
Transaction Coordinator Tasks:
Transaction Management:
• Oversee all phases of real estate transactions from contract to close.
• Create and maintain detailed timelines for each transaction, ensuring deadlines are met. Document Collection and Review:
• Collect and verify all necessary documentation, including contracts, disclosures, and addendums.
• Ensure compliance with Florida real estate laws and regulations. Communication:
• Act as the primary point of contact for buyers, sellers, agents, and other stakeholders.
• Facilitate clear communication between team members and clients throughout the transaction process. Escrow Coordination:
• Open escrow accounts and work closely with escrow officers to ensure timely processing of documents.
• Monitor and resolve any issues that arise during the escrow period. Contingency Management:
• Track and manage contingencies (financing, inspections, appraisals) to ensure timely resolution.
• Notify all parties of status updates regarding contingencies. Closing Preparation:
• Prepare closing documents, ensuring accuracy and completeness.
• Coordinate the closing process, confirming dates and times with all parties. Post-Closing Follow-Up:
• Ensure transactions are recorded accurately with the county.
• Distribute closing statements and conduct follow-up calls to clients for feedback. Listing Coordinator Tasks:
• Property Preparation:
• Assist in preparing properties for listing, including coordinating repairs, staging, and photography. Marketing Coordination:
• Develop and implement marketing strategies for listings, including online and offline advertising.
• Create property listing descriptions and ensure listings are accurate and up-to-date on MLS and other platforms. Open Houses and Showings:
• Schedule and coordinate open houses and private showings, ensuring the property is ready for potential buyers.
• Collect feedback from showings and communicate insights to the team and sellers. Team Management:
• Supervise and support especially NEW team members, providing training and guidance as needed.
• Foster a collaborative environment, encouraging communication and teamwork among agents. Client Relations:
• Maintain relationships with sellers, providing regular updates on market conditions and feedback from showings.
• Address any concerns or questions from sellers promptly and professionally. TOOLS USED:
SkySlope
Wise Agent
Follow-Up Boss
Monday.Com
KW Command /Eedge/Market Leader
Zillow / Trulia
Top Producer 8i
Dotloop
DocuSign
Top Producer
Sales Force
Listings To Leads
Constant Contacts
Lion Desk
Zillow
Craigslist
Microsoft Office Tools
The Personal Marketing Company
Champ Post
Rocket Lister
MLS – Multiple Listing Service Systems
Showing Time (CSS)
Central Showing System (CSS)
Tour Factory
House Lens
Social Media Sites (Pinterest, Google Plus, Facebook, LinkedIn, Twitter, Instagram) Realtor.Com
Virtual Shows
List Hub
Great House Signs
Express Copy
Ring Central
PART-TIME Real Estate Listing Coordinator, Agent based in BHHS South Florida June 2015 - June 2019
• Managing Listings: Updating property listings in the MLS with new information, price changes, and status updates as needed.
• Scheduling Showings and Open Houses: Coordinating showings, setting up open houses, and ensuring that listings are accessible to potential buyers and agents.
• Assisting with Marketing: Preparing and posting property photos, descriptions, and other marketing materials on social media, listing sites, and print media.
• Communicating with Clients: Acting as a point of contact for clients, answering questions about listings, and providing updates on showings and inquiries.
• Coordinating with Vendors: Working with photographers, stagers, and other vendors to prepare listings for showings.
• Preparing Listing Paperwork: Assisting with listing agreements, disclosures, and other documentation needed for a listing.
• Updating CRM: Keeping the CRM and other systems updated with client information, feedback, and the progress of listings. FULL TIME Real Estate Transaction Coordinator, Agent based in Keller Williams Baltimore Maryland January 2012 - December 2013
• Managed all aspects of real estate transactions from start to finish, including both traditional sales and short sales, ensuring seamless coordination among buyers, sellers, agents, and lenders. Initial Setup and Documentation:
• Collected and organized necessary documentation, including listing agreements, disclosures, and financial hardship letters for short sales.
• Established comprehensive transaction files for easy access and tracking. Communication and Coordination:
• Acted as the primary liaison between all parties involved, facilitating clear and timely communication throughout the transaction process.
• Scheduled showings, inspections, and appointments, ensuring all parties were informed of critical dates and deadlines. Document Management:
• Ensured all required documents were signed and submitted promptly, including offers, counteroffers, and short sale packages to lenders.
• Maintained organized digital and physical filing systems for compliance and easy retrieval. Escrow and Lender Coordination:
• Opened escrow accounts and collaborated with escrow officers to ensure smooth transactions.
• Monitored the loan process, providing updates and addressing any issues between buyers and lenders. Inspection and Appraisal Coordination:
• Organized home inspections and appraisals, following up on any findings and negotiating necessary repairs with involved parties.
Contingency Management:
• Tracked and managed contingencies (financing, inspection, etc.), ensuring timely resolution and communication to all parties.
Closing Preparation and Post-Closing:
• Prepared and verified closing documents, coordinating with all parties to confirm closing dates and times.
• Ensured transactions were recorded with the county and distributed closing statements to relevant parties. Followed up post-closing for feedback and potential referrals.
EDUCATION
Informatics Computer Institute
2004-2006
Bachelor of Science - BS, Information Technology
University of St. La Salle
2000-2004
Bachelor of Arts - BA, Psychology
SKILLS
Administrative Support, Appointment Scheduler, CRM, Data Entry, Escrow Processing, MS Office, Real Estate Listing Coordination, Realtor, Scheduling, Social Media Marketing, Transaction Coordination
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