Customer Service and Freight Management Leader
Resume:
Shamadra F. Carlin
*** ** ****** ****. ***. 1621 Houston, TX 77062 832-***-**** *********@*****.*** Summary
Highly motivated professional with over 15 years of experience as a Customer Service Manager seeking a challenging and rewarding position that allows for growth and utilization of my experience. Education
University of Texas at Austin, Austin, TX 1994- 2000 University of Phoenix, Houston, TX 2004 -2006
Skills
MS Office Suite
Microsoft Windows
Great Plains
Quick Books
AS400
E Quote
Domestic Shipping
International Shipping
Customer Service
E- Fax
Time Sheet Mobile
Speak Conversational
Spanish
Power Point
Data Entry
Internet Truck Stop
Dat 360
Related Experience
Warehouse Rack Company Houston, TX January 2004 to Present Customer Service / Freight Manager
Schedule/Organize Business Meetings
Run Reports for Daily Business Meetings
Process Timesheets
Accounts Receivable / Payables
Customer Service
Arrange Business Travel
Manage Crew of 25 Installers
Take Meeting Notes
Assist Vice President with VIP Customers
Assist Company Owner with VIP Customers
Create Excel Spreadsheets for Profit/Loss Tracking
Build Relationships with Vendors
Create Purchase Orders for Company Inventory and Customer Orders
Resolve Customer Service Issues
New Hire Training
Billing
Imports / Exports
LTL and Truckload Shipments
Dispatcher
Human Resources
Purchasing
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American Urological Association January 2002 to January 2004 Accounts Receivable / Payable
Accounts Receivable
Accounts Payable
Cash Receipts
Order Company Supplies
Organize Material for Company Travel
Data Entry
New Hire Training
International Customer Relations
Conference Planning
.
.
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