Administrative & Customer Service Professional
Resume:
V. Renee Cook
********@*****.***
Gilbert, SC 29054
Areas of Expertise
Marketing Customer Service
Administrative Support Brand Management
Professional Experience
South Carolina National Guard, Columbia, SC 2020 - Present
Receptionist
Manage a multi-line phone system, ensuring efficient call handling and providing a professional visitor greeting. Participated as
a board member for TAG Employee Group, contributing to team initiatives and employee engagement. Foster positive
relationships and team morale by offering encouragement and support to colleagues.
Stay At Home Mom
2011-2020
Spent nine years as a stay-at-home mom, dedicating time to raising and nurturing children. Focused on developing strong
organizational and multitasking skills while managing the household. Gained valuable experience in time management,
communication, and problem-solving.
South Carolina Department of Health and Environmental Control, Columbia, SC 2005 - 2011
Receptionist/Administrative Assistant
Oversaw office supply inventory, placing orders, and monitoring stock levels. Supported paralegals and attorneys in compiling
trial notebooks and preparing necessary documentation. Organized and prepared documents for archiving for proper
cataloging and easy retrieval. Contributed to the American Heart Association Board, supporting health-focused community
programs. Collaborated on March for Babies’ Board, promoting fundraising and awareness campaigns.
e Welcomed clients and visitors for a positive and professional first impression.
e Earned High Five Award for exceptional internal customer service and team support.
e Processed incoming mail by organizing and distributing it to appropriate recipients on time.
e Operated multi-line phone system, routing calls efficiently and responding to inquiries promptly.
e Developed and maintained annual attendance calendars for attorneys and staff, ensuring accurate tracking.
Additional Experience as “Store Manager” Payless Shoe Source, Inc., West Columbia, SC
Education
Associate Degree in Business/Marketing
Midlands Technical College, West Columbia, SC
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