Operations Support & Beauty Sales Leader

Lorna Tullar

***** *. ***** ******, **********, AZ 85260

****************@***.*** 480-***-****

SUMMARY OF QUALIFICATIONS

Over six years’ experience as Operations Support Specialist and Beauty Department team-lead, trainer and sales growth leader throughout Covid-19 pandemic.

As a fully vaccinated team member my full-time leadership was instrumental in developing consistent, dependable and courteous service to our customers in every department.

Design and implement systems to achieve customer satisfaction while meeting corporate goals and objectives.

Skilled in one-on-one needs-assessment and customer satisfaction solutions.

Strong communication and presentation skills with an emphasis on courtesy and patience.

PROFESSIONAL EXPERIENCE

2025-Present Senior Home Care, Assisting heart transplant patient with personal care, meals, medications etc.

2023-2025 Beauty Consultant Specialist, Walgreens, Scottsdale, AZ

2018-2023 Operations Support Specialist, Target Stores, Scottsdale, AZ

2015-2018 Business Development Manager, ServiceMaster 24-Hr. Scottsdale, AZ

Manage all aspects of sales and marketing, driving business to emergency restoration teams.

2000-2015 Stay at Home Care Giver, Scottsdale, AZ

Parenting: encouraging schoolwork and sports as my child grows. To provide a stable, safe, structured, supportive, and loving environment. My four primary responsivities: care (showing acceptance and affection), consistency (maintaining a stable environment), choices (allowing the child to develop autonomy), and consequences (applying repercussions of choices, whether positive or negative). Volunteered as elementary school teachers assistant. Field trip chaperone. Basketball team assistant coach.

Preparing daughter for College:

Developed and executed a 4 year plan/roadmap for classes in high school, a goal-based metrics for college preparation, application and selection. Including scholarship/grant applications and PSAT/SAT/ACT requirements, resulting in acceptance to UCSD and approved financial aid.

1991-2000 Fashion Model, Milan, Italy

As a high fashion model, I worked with Art Directors, Fashion Designers & Buyers regarding visual designs as well as creation of photo spreads for fashion magazines and newspapers.

1986-1991 Fashion Model, New York City, NY

Worked closely with those in fashion design analyzing trends in clothing, shoes, and accessories.

Modeled all the latest, fashion, trend-forward designer labels being presented at market.

1983-1986 Business Development Manager, Chemical Bank of New York

Responsible for opening new accounts for Bank Customers.

Always a top producer exceeding sales goals year-over-year.

PROFESSIONAL SKILLS

Strong Team Player and Team Builder –Reliability, can be counted on as a reliable team member

who gets work done. –Constructive Communication, will speak up and express my thoughts and

ideas clearly and directly. Active Listener, being a good listener is essential for teams to function

effectively. I listen first and speak second so that meaningful dialogue results in effective

communication and problem solving.

RELATED SKILLS

Excellent Interpersonal Communications Highly Self-motivated

Punctual Compassionate/Good listener

Good judgement and decision making Detail-oriented

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