Data Entry Specialist - 15+ Years Data Management

JOENOEL BERRO

Data Entry Specialist

+63-976-***-**** ************@*****.*** Davao City, Philippines linkedin.com/in/berrojoenoela/ SUMMARY

Detail-oriented specialist with 15+ years of experience in data curation, research analysis, and electronic record management. Skilled in Microsoft Office, CRM/ERP systems, and data verification. Types 90+ WPM. WORK EXPERIENCE

Mission Team Lead — Advisen PHL, Inc., Davao City 2020 – Present

• Led a data curation team to collect and verify insurance-related data

• Managed electronic data systems and ensured accurate record entry

• Trained team members on protocols and quality assurance Senior Research Analyst — ITPPL Services, Inc., Davao City 2010 – 2020

• Entered and maintained large datasets from public sources

• Verified accuracy of information and corrected discrepancies

• Provided detailed reports on insurable events and regulatory actions Customer Service Representative (Part-time) — ResolvedCX, Davao City 2025

• Handled high-volume email inbox, resolving inquiries with clear and friendly replies

• Tracked tickets, prioritized urgent cases, and met daily response targets SKILLS

Data Entry & Verification • Microsoft Excel & Word • CRM & ERP Systems • Data Cleaning & Organization • Web-based Research • File & Record Management • Time Management & Accuracy • Typing: 90+ WPM EDUCATION

Bachelor of Science in Commerce, Major in Management University of the Immaculate Conception, Davao City 2006 – 2010 CERTIFICATIONS & TRAINING

• Advanced Search Engine Optimization Techniques Workshop

• Leadership Training (Pangulo sa Batan-on)

• On-the-Job Training – Social Security System (Davao Branch) REFERENCES

Rose Ann Cabrera

Curation Team Leader, Advisen PHL, Inc. +63-948-***-**** ****.*******@******.*** Angelito Geraldo

Curation Team Manager, Advisen PHL, Inc. +63-910-***-**** ********.*******@******.***

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