Data Entry & Virtual Administrative Support

MARIA CRISTIE D. CAYTUNA

GENERAL VIRTUAL ASSISTANT ADMINISTRATIVE SUPPORT LEAD GENERATION

Valencia City, Bukidnon, Philippines +63-916-***-**** **.****.*******@*****.*** PROFESSIONAL SUMMARY

Detail-oriented General Virtual Assistant with 15+ years of administrative, operations, compliance, customer service, and remote lead-generation experience. Skilled in data entry, spreadsheet and CRM management, online research, social media scheduling, documentation, and coordinating daily business operations. CORE SKILLS

Virtual Assistance • Administrative Support • Lead Generation • Real Estate Lead Generation • Social Media Management • Email & Calendar Management • CRM Management • Data Entry • Internet Research • Spreadsheet Management • File & Document Management • Customer Service PROFESSIONAL EXPERIENCE

General Virtual Assistant / Lead Generation Private Client, U.S.A. (Remote) 2015 - 2018

• Managed social media accounts and scheduled content using Hootsuite.

• Conducted online research and lead generation for real estate campaigns; supported lead organization in the Keller Williams platform.

• Created and managed Craigslist advertisements to generate buyer and seller inquiries.

• Maintained spreadsheets, lead databases, CRM records, and performed data entry and general administrative support.

Office Liaison Officer / Supervisor In-Charge Mission Hills Poultry Breeder Farm, Sabrina Hair Fashion Salon & Red Beanery Cafe & Bar 2018 - 2026

• Provided end-to-end administrative support for three concurrent businesses, including documentation, correspondence, and daily operations.

• Processed regulatory compliance requirements and permit applications; represented employer in official transactions and filings.

• Managed cash/check deposits, purchases, inventory, product listings, and daily sales and operations reports.

• Coordinated communications between departments and external parties while maintaining accurate records.

Customer Service Representative / Inventory Clerk Bukidnon Marketing Farm & Supply Corp. 2003 - 2004

• Assisted customers with product needs and inquiries; supported sales and professional follow-up.

• Monitored inventory levels and maintained accurate stock records. TOOLS

Google Workspace Microsoft Office Hootsuite MeetEdgar CRM Systems Keller Williams Platform Canva Trello Zoom Microsoft Teams ChatGPT & AI Tools EDUCATION

University of Northern Philippines - BS, Major in Business Administration Central Mindanao University

- BS, Home Economics, Major in Food Business Management

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