Licensed LPN Virtual Assistant Customer Support

Marie Daniele Vaval-Auguste

Columbia,MD***** +1-443-***-**** *********************@*****.***

Work Experience

Professional Summary

Charter Senior Living Annapolis, MD

March 2020 to June 2026

• Admitting new residents

• Assisting physicians during rounds of residents’ rooms

• Assigning and delegating duties to non-licensed nursing staff

• Monitoring resident care and supervising other nursing staff

• Performing ongoing assessments of residents’ physical and mental health

• Administer medication as ordered.

License Practical nurse, with 10 years experience as a nursing assistant,work in fast-placed environment, handling confidential paperwork.

Bi-langual in French and Creole.

Ability to perform multi task

Good Attitude

Have reliable transportation

Hard worker

Communication

Teamwork

Adaptability

Problem-Solving

Work Ethic

Time Management

Empathy

Flexibility

Attention to Detail

Professionalism

Critical Thinking

Communication

Conflict Resolution

Leadership

Adaptability

LPN

Licensed Practical Nurse

LPN (Licensed Practical Nurse)

CharterSenior Living Columbia,MD

March 2020 to June 2026

• Admitting new residents

• Assisting physicians during rounds of residents’ rooms

• Assigning and delegating duties to non-licensed nursing staff

• Monitoring resident care and supervising other nursing staff

• Performing ongoing assessments of residents’ physical and mental health

• Administer medication as ordered.

THEEYESURGERY CENTER Silver Spring, MD

August 2023 to April 2026

Compassionate and dedicated Licensed Practical Nurse with experience in pre-operative and post-operative care in outpatient surgical settings. Skilled in patient assessments, surgical preparation, medication administration, post- anesthesia recovery monitoring, discharge teaching, and pre-op/post-op follow-up calls. Strong ability to collaborate with surgeons, anesthesia providers, and interdisciplinary teams to ensure safe, efficient, and patient-centered care. Known for strong communication, attention to detail, and maintaining patient comfort, dignity, and privacy in fast- paced clinical environments.

Licensed Practical Nurse (LPN) – Pre-Op / Post-Op Care Performed pre-operative nursing assessments, including review of medical history, current medications, allergies, and vital signs, to ensure patient readiness for surgery. Verified patient identity, surgical consent, and scheduled procedure in accordance with safety and regulatory protocols. Prepared patients for surgical procedures by providing pre-op education, instructions, reassurance, and emotional support.

Conducted pre-operative phone calls to review procedure instructions, confirm readiness, and answer patient questions prior to surgery.

Administered medications and documented treatments accurately according to physician orders and facility policy. Monitored patients during post-operative recovery, including airway status, pain level, vital signs, bleeding, nausea, and level of consciousness.

Recognized changes in patient condition and reported concerns promptly to the appropriate provider to support timely intervention.

Provided discharge teaching to patients and families regarding medications, post-operative care, restrictions, and follow- up instructions

Conducted post-operative follow-up calls to assess recovery status, reinforce discharge instructions, and address patient concerns after discharge.

Collaborated closely with surgeons, anesthesia providers, registered nurses, and other team members to promote continuity of care and efficient patient flow.

Maintained accurate, timely, and thorough documentation in compliance with facility standards, patient safety guidelines, and Joint Commission expectations.

Protected patient privacy, dignity, and comfort while delivering compassionate, culturally sensitive care. Visiting Angels

Personal Assistant

Nursing (Associate)

Caregiver/Personal Assistant

Caregiver/Personal Assistant

LPN (Licensed Practical Nurse)

Arden Court Towson, MD

January 2019 to March 2020

• Admitting new residents

• Assisting physicians during rounds of residents’ rooms

• Assigning and delegating duties to non-licensed nursing staff

• Monitoring resident care and supervising other nursing staff

• Performing ongoing assessments of residents’ physical and mental health

• Administer medication as ordered.

Medical Assistant (Ungraduated)

Star college

2015

American career institute Columbia,MD

September 2011 to January 2013

VisitingAngels in Eldersburg

September 2015 to August 2017

Patient care, cleaning, Bathing, Grooming, Answering phone calls, companionship etc. SelfOwn Columbia,MD

September 2017 to May 2019

Answering phone calls, do shopping for the patients, take the patient to their appointments, take them for a walk etc. SunriseSenior Living Columbia,MD

September 2015 to September 2017

Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.Encourages residents to eat a proper diet and take adequate fluids while respecting the resident’s right to free choice and records and reports changes in resident’s eating habits to the supervisor. ShangriLa Ellicott City,MD

September 2010 to September 2015

Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible.Encourages residents to eat a proper diet and take adequate fluids while respecting the resident’s right to free choice and records and reports changes in resident’s eating habits to the supervisor. Education

LPN December LPN 2014 to Present

CPR Certification

BLS Certification

CNA

Upper secondary education

Skills

Languages

English

Haitian Creole - Fluent

French - Fluent

Bilingual

Certifications and Licenses

Communication skills Corrections experience Answering Private duty nursing Post-operative care Medical-surgical Microsoft Excel Admitted residents Long-term care facility experience Injection administration LPN Laboratory Experience Wound Care. Patients education. Monitoring vitals sign. Admitted residents.Managed and updated resident's medication and treatment record (EMAR) Electronic Medication .Administration Record.Administered medication per doctors' order.Assigned and delegated duties to nonlicensed nursing staff.Performed ongoing assessments of residents’ physical and mental health.Explained treatment to residents. Assisted physicians during rounds of residents’ rooms. Microsoft Access Medication administration First aid and CPR IV insertion Epic Computer skills Catheterization OFFICE MEDICAL Experience Administering Injections Medical records Charge experience Hospital experience Explained treatment to residents Corrections facility medical clinic Home Care Computer operation Patient interaction Plasma center Assisted physicians during rounds of residents’ rooms Pediatrics LVN Personal Assistant Experience Clinical documentation EMT experience Medical documentation Critical care experience Caregiving Hospice experience Clinic experience catheter Home & community care experience Vital signs Patient care Teamwork Transcription Organizational skills Documentation review Primary care PointClickCare problem solver Anatomy knowledge Medical terminology Patient assessment Performed ongoing assessments of residents’ physical and mental health Blood sampling Basic life support Computer literacy Medical office experience Typing Senior care Home health Patient monitoring Infection Control Training Wound care Post-acute care experience French Managed and updated resident's medication and treatment record (EMAR) Administrative experience HIPAA Attention to detail Care plans CNA Working with adult populations Time management Patients education CPR Patient observation Outpatient Supervising Experience EKG Acute care Phone triage Phlebotomy Nursing Urgent care Telehealth Microsoft Word Hospice Care Catheter care

LVN

First Aid Certification

Driver's License

Basic First Aid certificate

Certified Medication Technician

Geriatric Nursing Assistant

Compact State Nurse License

Additional Information

Authorized to work in the US for any employer

Skills Highlights:

• Charting Expertise

• Understand mobility assistance needs

• Trained in grooming and bathing assistance

• Able to lift up to 50 pounds

• Understand medical procedure

• Bilingual (French, Creole)

• Trained in catheter

• Quick problem solver

• Medical terminology knowledge

• Enthusiastic person

• Reliable transportation

• Answering phone calls

Contact this candidate