Learning Ambassador Warehouse Operations Expert

Elias Ndabayanze

Phone: 317-***-****)

Email: (********@*****.***)

Location: (6739 W Morris Indianapolis IN 46241)

Professional Summary

Dedicated Amazon associate with 3 years of experience in warehouse operations, customer returns, and transportation. Experienced working in two Amazon buildings (IND8 and MQJ5) with a strong record of supporting safety, quality, productivity, and teamwork. Currently serving as a Learning Ambassador, training and coaching new associates while helping leadership maintain daily operations. Known for taking ownership, solving problems, and leading by example. Seeking to grow into a Lead Associate role where I can continue developing associates and helping the team succeed.

Work Experience

Amazon – MQJ5

Learning Ambassador / Warehouse Associate

2024 – Present

Key Responsibilities

● Train and coach new associates on Amazon processes and safety procedures.

● Help new hires become confident and productive in their roles.

● Answer associate questions and provide daily support.

● Promote a safe work environment by following Amazon safety standards.

● Support leadership by helping solve problems and keeping work flowing efficiently.

● Lead by example through strong attendance, teamwork, and positive attitude.

● Help maintain quality and productivity goals during daily operations. Achievements

● Earned the role of Learning Ambassador through strong performance and leadership.

● Successfully trained multiple new associates.

● Built a reputation for reliability, teamwork, and ownership. Amazon – IND8

Warehouse Associate – Customer Returns

2023 – 2024

Key Responsibilities

● Process customer returns accurately and efficiently.

● Inspect returned products while maintaining high quality standards.

● Follow Amazon safety procedures in a fast-paced environment.

● Meet productivity and quality goals consistently.

● Work with team members to complete daily operational goals. Achievements

● Built a strong foundation in Amazon operations.

● Demonstrated consistent performance that led to transfer and advancement opportunities.

Skills

● Leadership

● Teamwork

● Training & Coaching

● Problem Solving

● Communication

● Safety Awareness

● Customer Obsession

● Time Management

● Adaptability

● Quality Control

● Warehouse Operations

● Process Improvement

● Inventory Handling

● Conflict Resolution

● Microsoft Office (Basic)

Amazon Leadership Strengths

● Ownership

● Customer Obsession

● Earn Trust

● Bias for Action

● Deliver Results

● Learn and Be Curious

● Hire and Develop the Best

● Invent and Simplify

Education

High School Diploma or GED

(High School Diploma )

Certifications

● Amazon Learning Ambassador

● Amazon Safety Training

● Amazon Process Training

Contact this candidate