Customer Service and Pharmacy Support
Resume:
Bianca Catalan
Ramseur, NC 27316
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EXPERIENCE
Robbins pharmacy, Robbins— receptionist
MONTH 2022- 2022
Dedicated and detail-oriented pharmacy professional with experience assisting customers, processing prescriptions, managing inventory, and supporting pharmacists in a fast-paced healthcare environment. Strong knowledge of medication handling, insurance processing, customer service, and pharmacy operations. Committed to maintaining accuracy, confidentiality, and compliance while providing exceptional patient care. Target, Aberdeen— Customer Service
MONTH 2022- MONTH 2023
Friendly and customer-focused retail professional with experience delivering exceptional service in fast-paced environments. Skilled in assisting customers, resolving concerns, operating point-of-sale systems, stocking merchandise, and maintaining organized sales floors. Strong communicator with a positive attitude, proven teamwork skills, and a commitment to creating a welcoming shopping experience while supporting store goals.
Taco Loco Restaurant, Asheboro— Hostess/Server
MONTH 2024- MONTH 2025
Friendly and dependable server with experience providing excellent customer service in fast-paced dining environments. Skilled in taking accurate orders, serving food and beverages, handling cash and point-of-sale transactions, and ensuring guest satisfaction. Strong multitasking, communication, and teamwork abilities with a commitment to delivering efficient, attentive service and creating a positive dining experience for every guest.
EDUCATION
SKILLS
Customer Service
Communication
Problem Solving
Conflict Resolution
Active Listening
Cash Handling
Point-of-Sale (POS)
Systems
Time Management
Teamwork
Multitasking
Food and Beverage
Service
Order Taking
Guest Relations
Bartending
Food Safety and
Sanitation
Table Management
Upselling
Cash Handling
POS Systems
Ability to Work Under
Pressure
AWARDS
Employee Recognition Award
Recognized by management
for delivering excellent
North Moore High School, Robbins— High school diploma MONTH 2023- MONTH 2023
Sandhills Community College, Southern Pines— Some college MONTH 2023- MONTH 2024
PROJECTS
Hostess/Bartender— Seasonal at Pinehurst Golf Resort Customer-focused hospitality professional with seasonal experience as a hostess and bartender in fast-paced environments. Skilled in greeting and seating guests, managing waitlists, preparing and serving beverages, handling cash and point-of-sale transactions, and delivering exceptional customer service. Strong communication, multitasking, and teamwork abilities with a proven ability to remain organized and professional during high-volume shifts while creating a welcoming guest experience. customer service.
Service Excellence Award
Outstanding Teamwork
Award
LANGUAGES
English-Spanish
Fluent
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