Customer Service Representative and Educator
Resume:
ROSE ANN PRIOLO LLEGADO
ZONE *, Salvacion Ocampo, Camarines Sur
**************@*****.***`
CAREER OBJECTIVE/S:
To secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company.
WORK EXPERIENCES:
Healthcare Account (Medicare) Customer Service Representative Concentrix (Naga Site)
July 2025
Amazon DLS
Sutherland Global (Naga Site)
September 2024 - June 2025
TRIPADVISOR TAVR Customer Care Representative
Sutherland Global Services Philippines, Inc (Naga Site) April 2023
Amazon Customer Care Representative
Sutherland Global Services Philippines, Inc (Naga Site) August 2022 – January 2023
Teaching Internship
Santiago Integrated School
Santiago, Iriga City
May 16 - June 3, 2022
Special Program For Employment of Students
Assistant Administrative Aide (Provincial Budget Office) Provincial Capitol Complex
Cadlan, Pili Camarines Sur
August 26 – September 27, 2021
Special Program for Employment of Students
Assistant Administrative Aide (Public Employment Service Office) Provincial Capitol Complex
Cadlan, Pili Camarines Sur
November 17 – December 22, 2020
Special Program For Employment of Students
Assistant Administrative Aide (General Service Office) Provincial Capitol Complex
Cadlan, Pili Camarines Sur
June 13 – July 10, 2019
Work Immersion
Vice Mayor’s Office
Naga City Hall
J. Miranda Avenue, Naga City
January 2018
Skills:
ICT literate
Self-motivated
Capable of working independently or as part of team.
Can work under time pressure.
Writing Essays/Articles
Knowledgeable of Educational Technology and Class Management Tools
Good at sorting/organizing files/documents
Flexible
Seminar(s)/Webinar(s) Attended:
Webinar on Inclusive Employment for ALL: Sustaining Digital Employment in Post Covid-19 Pandemic
DICT Regions IV-A and IV-B (via Zoom platform)
May 02, 2022
Webinar on Google LEARN: Upskilling the 21st Century Educators DICT Regions IV-A and IV-B (via Zoom platform)
April 25-26, 2022
BREATHE: WEBINAR ON ENHANCING COPING STRATEGIES AND USING MINDFULLNESS TO BUILD RESILIENCE
Central Bicol State University of Agriculture
March 22, 2022
Webinar on Better Write Better: Crucial Tips to Enhance Your Writing Skills
ReSkills Learning (via Zoom platform)
March 16, 2022
Webinar on THE WHYs & WAYs OF EMBRACING YOUR CREATIVE SIDE ReSkills Learning (via Zoom platform)
March 05, 2022
Webinar on DOMAIN NAMES: The Importance of Domain Name in your Online Presence
ReSkills Learning (via Zoom platform)
March 03, 2022
Webinar on Mental Health Awareness
Baao Community College (via Google Meet platform)
March 02, 2022
Webinar on Ergonomics in the Workplace
ReSkills Learning (via Zoom platform)
February 25, 2022
Webinar on Provision of Psychological First Aid for Learners
(via Zoom platform)
February 22, 2022
Peer Counselor’s Training/Workshop
Baao Community College
December 14-16, 2018
Workshop on Campus Journalism
Cristo Rey Integrated School
Editorial, Feature and Sports Writer
2018
Educational Background:
Vocational: Contact Center Services NC II
Cebu Call Center Academy Inc.
Ortega St., San Miguel, Iriga City
September 2023
NC II Passer December 2023
College: Baao Community College
San Juan, Baao Camarines Sur
Bachelor of Elementary
Education
August 2018 – July 2022
LET Passer – March 2023
Senior High School: Ocampo National High
School
San Francisco, Ocampo
Camarines Sur
With honor
June 2016 – March 2018
Junior high School: Cristo Rey Integrated
School
Cristo Rey, Iriga City
Salutatorian
June 2012 – March 2016
Elementary: Cristo Rey Integrated School
Cristo Rey, Iriga City
Valedictorian
June 2005 – March 2012
Personal Information:
Age: 26
Sex: Female
Date of Birth: February 05, 1999
Place of Birth: Cristo Rey, Iriga City
Nationality: Filipino
Religion: Catholic
Civil Status: Single
Height: 5’5
Weight: 43kg
Father’s name: Ariston Llegado
Mother’s name: Rose Mary Llegado
Character References:
CRISELDA T. TADURAN
Master II
Santiago Integrated School
FATIMA T. CARULLO
Teacher III
Santiago Integrated School
HONEY ROSE C. BORJA
Teacher III
Cristo Rey Integrated School
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
ROSE ANN P. LLEGADO
Applicant
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