Systems Analyst & Automation Testing Expert
Resume:
James E.
Pritchard
CONTACT
*****.**********@*****.***
CORE COMPETENCIES
Software Analyst & Testing
Power Automate, Power Apps
ServiceNow (ITSM)
SAP, SAP HANA
Unix, Linux, Windows, Mainframe
Redwood (RMJ), UC4, AWA
Broadcom, Automic, ActiveBatch
SQL Database Management
System Integration & Monitoring
Azure Synapse Analytics
Azure Data Factory
Data Migration & Transitions
EDUCATION
State Technical Institute
AS in Computer Science, 1991
Memphis, TN
University of Arkansas
Pine Bluff, 1986
University of Tennessee
Master Gardener Association
Shelby County Extension, 2009
PROFESSIONAL SUMMARY
Innovative and results-driven Systems Analyst with extensive experience in designing intuitive user experiences and delivering automation solutions that enhance operational efficiency and user satisfaction. Proven track record in leading complex system migrations, supporting enterprise-level batch processing, and collaborating across departments to drive business success.
PROFESSIONAL EXPERIENCE
International Paper, Inc. April 2011 - Present
Systems Analyst II
Spearheaded migration of Broadcom/AWA infrastructure to Redwood RMJ, managing over 100,000 batch processes
Led disaster recovery testing for Redwood batch processes, ensuring business continuity Supported divestitures and acquisitions, including Temple Inland systems and batch processes Directed SAP Technical Services Process Categorization to optimize batch process alignment Configured and maintained XCOM, SAP HANA, SQL databases, Gateways, and Spool host connections Administered Redwood (RMJ) and AWA batch processing applications with timely updates Developed automated Power Apps/Power BI workflow saving 15+ hours monthly per Sales Manager Partnered with Azure Synapse to support the International Paper Intelligence Platform (IPIP) Configured BI integrations with Azure Data Factory ensuring seamless data pipeline connectivity Contributed to Sylvamo migration, offboarding 40,000+ batch jobs from Broadcom-UC4 system Led Global Cellulose Fiber (GCF) migration split, offboarding 40,000+ batch jobs within Redwood International Paper, Inc. March 1998 - April 2011
Programmer Analyst II
Supported business transitions during the Xpedx and Unisource merger forming Veritiv Led migration from CA workload infrastructure to UC4, then to AWA managing 100,000+ batch processes Provided daily monitoring and on-call batch support for SAP, Unix, and Windows environments Conducted user research to identify behavioral patterns and pain points Created user personas and designed intuitive workflows to improve usability Collaborated with end-user development teams to implement effective batch processes James E. Pritchard
SYSTEMS ANALYST
901-***-**** 901-***-**** *****.**********@*****.*** PROFESSIONAL SUMMARY
Innovative and results-driven Systems Analyst with extensive experience in designing intuitive user experiences and delivering automation solutions that enhance operational efficiency and user satisfaction. Proven track record in leading complex system migrations, supporting enterprise-level batch processing, and collaborating across departments to drive business success. CORE COMPETENCIES
Analysis & Automation
Power Automate, Power Apps, ServiceNow, SAP,
SAP HANA, Software Testing
Systems & Platforms
Unix, Linux, Windows, Mainframe, Redwood (RMJ),
UC4, AWA, Broadcom, Automic, ActiveBatch
Data & Cloud
SQL, Azure Synapse Analytics, Azure Data Factory,
Data Migration, System Integration
PROFESSIONAL EXPERIENCE
Systems Analyst II April 2011 - Present
International Paper, Inc.
Spearheaded migration of Broadcom/AWA infrastructure to Redwood RMJ (Run My Jobs), managing over 100,000 batch processes Led disaster recovery testing for Redwood batch processes, ensuring business continuity Supported divestitures and acquisitions, including Temple Inland systems and batch processes Directed SAP Technical Services Process Categorization to optimize batch process alignment Configured and maintained XCOM, SAP HANA, SQL databases, Gateways, and Spool host connections Administered Redwood (RMJ) and AWA batch processing applications with timely updates and reliability Developed automated Power Apps/Power BI workflow saving 15+ hours monthly per Sales Manager Partnered with Azure Synapse to support the International Paper Intelligence Platform (IPIP) Configured BI integrations with Azure Data Factory ensuring seamless data pipeline connectivity Contributed to Sylvamo migration, offboarding 40,000+ batch jobs from Broadcom-UC4 system Led Global Cellulose Fiber (GCF) migration split, offboarding 40,000+ batch jobs within Redwood Programmer Analyst II March 1998 - April 2011
International Paper, Inc.
Supported business transitions during the Xpedx and Unisource merger forming Veritiv Led migration from CA workload infrastructure to UC4, then AWA, managing 100,000+ batch processes Provided daily monitoring and on-call batch support for SAP, Unix, and Windows environments Conducted user research and created personas to design intuitive workflows improving usability EDUCATION
State Technical Institute
AS in Computer Science
Memphis, TN - 1991
University of Arkansas
Pine Bluff
1986
University of Tennessee
Master Gardener Cert.
Shelby County - 2009
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