Customer Service & Creative Marketing Specialist

PROFESSIONAL SUMMARY

Customer-focused professional with extensive experience in technology, graphic design, marketing, and client service. Skilled at helping customers identify solutions, communicating technical information clearly, maintaining organized workspaces, and collaborating with teams in fast-paced environments. Recognized for dependability, strong communication, problem-solving, and delivering outstanding customer experiences. CORE SKILLS

Customer Service Sales Support Consumer Electronics Technology Product Knowledge Merchandising

Inventory Organization Visual Displays Teamwork Communication Time Management Computer Skills Problem Solving

PROFESSIONAL EXPERIENCE

Litefoot Technology, LLC – Creative Marketing & Design Specialist Chattanooga, TN March 2021 – July 2026

Assisted customers in selecting technology solutions based on their needs. Created marketing materials, digital content, and product information supporting sales. Collaborated with team members while maintaining exceptional customer service and organization. Shipley Photo / FiveFiveSix Creative – Graphic Designer Photographer Creative Consultant Chattanooga, TN

August 2014 – July 2026

Built lasting client relationships through excellent customer service and communication. Managed multiple projects while maintaining organized workflows and meeting deadlines. Recommended creative and technology solutions tailored to customer needs. Craftworks – Senior Creative Chattanooga, TN / Broomfield, CO September 2014 – July 2016

Supervised creative staff and coordinated multiple projects in a fast-paced environment. Designed promotional materials, menus, signage, and email campaigns. Maintained brand standards while collaborating with cross-functional teams. EDUCATION

The University of Tennessee at Chattanooga

Engineering Coursework

Professional Development: Storytelling for Advertising Campaigns WordPress & Genesis CSS-Controlled SVG with PHP G7 Cerified

TECHNICAL SKILLS

Microsoft Office Adobe Creative Cloud Windows • macOS Mobile Devices Digital Communications • Social Media Email Consumer Technology

VOLUNTEER EXPERIENCE

Paws in the Park – Photographer & Graphic Designer