Executive Sales Administration & Team Support
Resume:
Vincenza Grandt
Sales - Administration - Management
Contact
**** ***** ** *** ** Middleburg Hts, OH 44130
**************@*****.***
Objective
Results-oriented professional with over 10 years of experience and proven knowledge of confidential correspondence, executive support and team leading. Aiming to leverage my skills to successfully fill an executive administrative position at your company. I am open to any position that would best serve you and myself. Coachable and willing to learn.
Education
Midpark High School
Middleburg Hts, OH 44130
2011 G.E.D.
Georgia High School
Equivalency Program
1800 Century Place, Suite 300B Atlanta, Ga 30345
“On the job” experience
Key Skills
Problem Solving
Critical Thinking
Organization
Administrative Tasks
Active Listening
Interpersonal Skills
Experience
October 2021 - 2026
Sales Specialist
• Spectrum
Currently in this position where I obtain acquisitions by discovering customers' needs and delivering those services. Often assisting customers with account management, technical support and billing inquiries. I have learned many techniques on how to directly affect customer interactions. I am looking to grow in my strengths in active listening, and move away from direct sales.
• Educate current and prospective customers about our products and services.
• Identify opportunities to generate new sales or upgrades to their package.
• Operational tasks like equipment inventory, payments, cleanliness, and organization.
August 2021 - October 2021
Office Administrator • Intake Specialist
• Scribes & Scribblers Childcare Development Center
Here I would maintain all current student files and obtain intake information for potential new enrolments. Daily I would greet parents / guardians each afternoon with any updates or concerns for their children as well as staff concerns. Often assisting the owners directly in business operations.
• Set goals and deadlines for each department.
• Assisted in each classroom when needed.
• Monitored the facility and scheduling to ensure accuracy, efficiency, safety, security.
• Organized and kept a well-maintained environment.
April 2014 - August 2021
Restaurant General Manager
• Pizza Hut
Once establishing basics about this company, I quickly began to run restaurant operations for 8 different locations with the brand. Responsibilities here also included staffing, training, scheduling, and maintaining inventory and labor costs. I was required to obtain and follow all Serve Safe Verifications. I ran several shifts entirely on my own during this Covid era. I decided to step away from something so physically demanding and focus on my other strengths in problem solving and caring for customers.
• Monitor compliance with health regulations regarding food preparation and serving
and building maintenance in lodging and dining facilities.
• Count money and create bank deposits.
• Investigate and resolve complaints regarding food quality, service, or
accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to
verify product quality and quantity.
• Schedule staff hours and assign duties.
• Establish standards for personal performance and customer service.
• Perform some food preparation or food service tasks such as cooking, cleaning,
serving, and answering the phones when necessary.
• Establish and enforce nutritional standards for dining establishments based on
accepted industry standards.
August 2019 – April 2020 August 2013 – August 2015
Shift Manager Service to Shift Manager
• Taco Bell • McDonald’s
In both of these restaurants I learned how to run operations with full time responsibilities including staffing, training, and maintaining inventory and labor costs. I was required to obtain and follow all Serve Safe Verifications.
• Establish standards for personal performance and customer service.
• Perform some food preparation or food service tasks such as cooking, cleaning,
serving, and answering the phones when necessary.
• Balancing cash drawers and creating bank deposits.
References
Katlyn Coleman Francesca Coker
Former trainer - Spectrum Former manager - McDonalds
(216) - 760 - 2193 (216) - 513 - 4302
********@*****.*** *********@*****.***
Ashtan Ayala
Former manager - Pizza Hut
(440) - 657 - 2307
***********@*****.***
Contact this candidate