Virtual Assistant & Office Operations Professional
Resume:
Alicyn M. Grisham
***** ** ***** ****** • Kent, WA 98042
206-***-**** • *********@*****.***
PROFESSIONAL SUMMARY
Highly organized and customer-focused professional with 16+ years of experience spanning office management, administration, banking, customer service, leadership, childcare, hospitality, and sales. Known for building strong relationships, managing complex operations, and delivering exceptional service in fast-paced environments.
CORE COMPETENCIES
Office Management • Administrative Support • Budgeting • Accounts Payable • Scheduling • Customer Service • Cash Handling • Microsoft Office • Google Workspace • QuickBooks • Leadership • Marketing • Sales • Reception • Data Entry • Inventory • Barista • Childcare
PROFESSIONAL EXPERIENCE
Full-Time Parent & Household Manager 2023–Present
Managed schedules, budgeting, appointments, purchasing and daily household operations.
Strengthened multitasking, organization, communication and problem-solving skills.
Office Manager Kent School District 2019–2023
Managed daily school office operations.
Oversaw budgets, purchasing, accounts payable and staff scheduling.
Supported administration, students, families and staff.
Community Manager HOSS of Federal Way 2018–2019
Managed office operations, leasing, accounting, marketing and community relations.
Front Office Coordinator Highline Physical Therapy 2015–2018
Managed scheduling, insurance authorizations, records and payments.
Chiropractic Assistant/Receptionist Cascades Chiropractic 2010–2015
Patient scheduling, insurance verification, treatment support and front office administration.
Lead Teller US Bank 2007–2008
Cash handling, merchant services, vault operations, customer service and team support.
Barista Coffee Shop 2 Years
Prepared specialty beverages.
Operated POS and handled cash.
Maintained cleanliness and excellent customer service.
EDUCATION
Kentlake High School
High School Diploma
Additional coursework in Marketing and Accounting
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