Data Entry and Dispatch Operations Specialist
Resume:
WORK EXPERIENCE
SUMMARY
Remote (Dispatch) - Precision Limousine LLC July 2023 - July 2026
Taking Inbound and Outbound calls.
Booking updating and confirming trips.
Answering email inquires and providingquotations
Drivers coordination and mapping out trips.
Input trip reservations
Email marketing
Dedicated and hard working professional, bringing a strong work ethic, reliability, and willingness to learn. With over5 years ofexperience in fast-paced and detail-orientedroles, I am highly organized, physically capable, and able to follow instructions with accuracy. As a parent and professional, I am used to long hours, multitasking, and responsibility, and I am eager to apply these qualities to support the team.
JULIEN F. URSABIA
Address:
Phone:
Email:
Linkedin:
TOLEDO CITY CEBU PHILIPPINES
**********@*****.***
www.linkedin.com/in/julien-ursabia-54162a403
Department Supervisor -Metro Retail Stores Group October 2000 June 2023 Supervise the daily operations of an assigned retail department. Lead, coach, and motivate sales associates to achieve sales targets. Ensure excellent customer service and resolve customer concerns. Monitor sales performance and implement strategies to increase revenue. Oversee merchandising, product displays, and department cleanliness. Manage inventory levels, stock replenishment, and stock accuracy. Prepare staff schedules and assign daily tasks.
Ensure compliance with company policies, safety standards, and loss prevention procedures. Monitor cash handling and POS operations.
Prepare sales and operational reports for management. Train and develop team members to improve performance and productivity. Cashier/Sales attendant - Metro Retail Stores Group. June 2018- September 2000
Transaction Processing: Handling cash, cards, and digital payments via POS systems with high accuracy. Customer Service: Greeting shoppers, answering questions about mall promotions, and resolving basic complaints. Financial Accountability: Balancing the cash drawer at the start and end of every shift. Loss Prevention: Checking for counterfeit bills, verifying IDs, and ensuring all items are scanned/security tags removed. Sales Promotion: Encouraging sign-ups for loyalty programs and suggesting "add-on" items at checkout. Inventory & Maintenance: Bagging items securely, restocking checkout displays, and keeping the counter area tidy. Returns & Exchanges: Processing refunds or item swaps according to store and mall policies. EDUCATION
Tools: TMS Platforms, Load Boards, Freight Class Calculator, Google Workspace, MS Office, LimoAnywhere, Samsara, Canva & Capcut, AI LLM’s(Claude,Gemini,Chat GPT) Familiarity with industry terms: LTL, FTL, Intermodal, Drayage, HOS, BOL, Rate Sheets Availability: Full-time / Remote
Bachelor of Science in Information Technology 2011 Undergraduate ADDITIONAL INFORMATION
Consolatrix College of Toledo City
Admin Assistant - Ann’s Tortillas Mexican Food LLC. April 2012- April 2024 Collect, count, and disburse money, do basic bookkeeping and complete banking transaction. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints. Answer telephones, direct calls and take messages. Complete, copy, sort, and file records of office activities, business transactions, and other activities.
Responsible for indoor sales
Complete and mail bills, contract, policies, invoices, or checks. Operate office machines, such as photocopies and scanners facsimile machines, and personal computers.
Contact this candidate