Shana Munsen
HR Coordinator
Dynamic Recruiting & Onboarding Coordinator with over 10 years of experience in talent acquisition and HR operations. Expertise in optimizing onboarding logistics and enhancing candidate experiences, having success in recruitment and hiring. Proficient in managing HRIS systems and ensuring compliance with employment regulations. I am committed to fostering an inclusive workplace culture and eager to contribute unique skills to enhance staffing and onboarding strategies.
WORK EXPERIENCE
HR Coordinator
Adams & Associates, Phoenix Job Corps 02/2026 - Present Phoenix, AZ
Coordinate full-cycle recruiting, including job postings, candidate screening, and interview scheduling Manage onboarding process for new hires, including conducting new hire orientation and ensuring completion of required documentation
Enter and maintain employee data in HRIS (Paycom), ensuring accuracy and compliance Track and update weekly vacancy reports contributing to a 10-15% reduction in open positions Serve as a point of contact for employees to contact me for questions they may have Collaborating with hiring managers to support staffing needs and improve hiring timelines Independent Contractor
Shipt
Phoenix, AZ 11/2022 - Present
Managed multiple customer orders simultaneously, consistently meeting deadlines and maintaining exemplary service excellence.
Delivered personalized shopping experiences, cultivating customer satisfaction and loyalty Contract - People Operations Coordinator
Nuvei Technologies
Scottsdale, AZ 03/2025 – 07/2025
Maintained and updated employee records in HRIS systems, enhancing data accuracy and accessibility. Ensured the accuracy and confidentiality of personnel files, adhering to best practices in data protection. Coordinated pre-boarding and onboarding logistics, optimizing scheduling, documentation, and equipment setup.
Addressed employee inquiries and supported day-to-day HR needs, fostering a positive workplace environment. Collaborated with payroll and benefits teams to guarantee timely and accurate processing of employee information.
Prepared all USA offer letters; conducted background checks and communicated onboarding details with new hires.
Contract - HR Administrator
Vivid HR & Staffing (Array Technologies, Inc)
Phoenix, AZ 04/2024 – 02/2025
Coordinated interviews, scheduling sessions with global C-suite leaders and ensuring seamless communication across time zones while providing an exceptional candidate experience by greeting and hosting onsite visitors. ***********@*****.*** Phoenix, 85014, AZ
808-***-**** https://www.linkedin.com/in/smunsen/
Supported HRIS implementation and testing (Workday), ensuring data integrity and facilitating a smooth transition to the new system.
Handled confidential HR files, maintaining compliance with internal policies and state regulations. Streamlined the process of booking corporate travel through Concur Travel, ensuring all employees utilized the platform for flights, hotels, car rentals, and other travel-related expenses. Assisted the HR team with special projects, enhancing departmental efficiency and effectiveness. Contract - HR Admin/Recruiter
Aston Carter (Hitachi Rail)
Pearl City, HI 05/2021 – 11/2022
Recruited and onboarded over 100 employees, streamlining processes through proactive sourcing and effective communication strategies.
Increased hiring efficiency by 20% through the optimized use of sourcing platforms such as LinkedIn Recruiter and Indeed.
Maintained compliance with employment laws and regulations throughout the recruitment and onboarding processes.
Managed COVID-19 case tracking and employee documentation during the pandemic, ensuring timely reporting and communication to all stakeholders.
HR Generalist
Hungry's Restaurant Inc
Processed biweekly payroll for 150+ employees, ensuring accurate records and timely delivery of payments. Oversaw background screening and unemployment claims, successfully reducing processing time by 10%. Administered employee benefits enrollment, addressing inquiries to enhance engagement and understanding of offerings.
HR Generalist
Knife River Midwest Construction
Sioux Falls, SD 02/2017 – 07/2019
Conducted recruitment drives and job fairs, successfully hiring over 30 employees annually through targeted outreach and selection strategies.
Partnered with payroll and compliance teams to manage FMLA, LOA, and PTO tracking, ensuring accuracy and adherence to policies.
Processed unemployment claims and represented the company at hearings, achieving favorable outcomes in 80% of cases.
Contract Employment Coordinator
Mercy Medical Center
Sioux City, IA 10/2015 – 12/2016
Coordinated recruitment activities for clinical and administrative roles consistently filling positions 10% faster than departmental goals.
SKILLS
Full-Cycle Recruitment
New Hire Orientation
Onboarding
HRIS Administration
ADP Workforce Now
Peoplesoft
Lawson
Workday
HiBob
Paycom
Job board posting
Interview Scheduling
Benefits enrollment
Concur Travel
Applicant Screening
HR Documentation/Electronic Filing
I-9 Processing/E-verify
Microsoft 365