Administrative & Executive Support Professional

KERRI TUNE

Nappanee, IN *****

507-***-**** • *******@*****.***

PROFESSIONAL SUMMARY

Highly organized and dependable administrative professional with extensive experience providing executive, office, and administrative support in business, healthcare, nonprofit, and customer service environments. Skilled at managing calendars, coordinating travel, maintaining confidential records, preparing business documents, building strong vendor relationships, and delivering exceptional customer service. Recognized for excellent communication, attention to detail, and the ability to manage multiple priorities while working independently. Proficient in Microsoft Office, Google Workspace, Zoom, and other business technology, with a proven ability to quickly learn new software and systems.

CORE QUALIFICATIONS

- Executive & Administrative Support

- Calendar & Schedule Management

- Travel Coordination & Itinerary Planning

- Vendor & Client Relationship Management

- Customer Service Excellence

- Office Operations & Organization

- Document Preparation & Record Management

- Microsoft Office Suite

- Google Workspace

- Zoom & Virtual Communication

- Accounts Payable & Accounts Receivable

- Purchase Orders & Order Entry

- Expense Tracking & Reporting

- Meeting Coordination

- Problem Solving & Critical Thinking

- Confidential Records Management

- Project Coordination

- Time Management & Multitasking

- Written & Verbal Communication

- Strong Attention to Detail

PROFESSIONAL EXPERIENCE

Office Manager / Administrative Assistant

- Managed daily office operations in a fast-paced business environment.

- Coordinated executive calendars, appointments, meetings, and scheduling.

- Arranged business travel and maintained detailed itineraries.

- Built and maintained excellent relationships with vendors and service providers.

- Processed invoices, purchase orders, accounts payable, accounts receivable, and order entry.

- Prepared reports, business correspondence, and professional documentation.

- Maintained organized electronic and paper filing systems.

- Handled confidential business information with discretion.

- Resolved customer concerns while providing exceptional service.

- Assisted with multiple projects simultaneously while consistently meeting deadlines.

Administrative & Human Resources Support

- Assisted with recruiting, onboarding, personnel records, and employee documentation.

- Scheduled interviews, meetings, and employee training.

- Maintained confidential HR files and employment records.

- Supported office leadership with administrative and operational tasks.

- Prepared reports, spreadsheets, and correspondence.

- Ensured accuracy and compliance with organizational policies.

Customer Service & Program Support

- Provided outstanding customer service to clients, families, and community partners.

- Coordinated appointments, schedules, and program activities.

- Maintained accurate records and documentation.

- Communicated professionally with internal and external stakeholders.

- Solved problems efficiently while maintaining a positive customer experience.

EDUCATION

Bachelor of Business Administration (In Progress)

Human Resource Management Certificate

High School Diploma

TECHNICAL SKILLS

Microsoft Office • Google Workspace • Zoom • Outlook • Word • Excel • PowerPoint • Data Entry • Digital File Management • Internet Research • Virtual Communication • Quick Learner of New Software

PROFESSIONAL STRENGTHS

- Organized and detail-oriented

- Dependable and trustworthy

- Excellent written and verbal communication

- Strong customer service background

- Professional and confidential

- Self-motivated and able to work independently

- Effective multitasker

- Adaptable and quick to learn new technology

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