Data Entry Specialist - Automation & Systems

PALOMA CANTON

São Paulo, SP, Brazil

Email: **************@*****.*** Phone: +55-11-965**-****

LinkedIn: https://www.linkedin.com/in/palomacanton/ PROFESSIONAL SUMMARY

Junior Analyst with experience in application support, software development, APIs, and process automation in a global remote environment. Currently working at Avanade, supporting business-critical applications, desktop automations, and RPA solutions across multiple clients and projects. Experienced in collaborating with international teams, conducting technical walkthroughs in English, troubleshooting incidents, and delivering continuous improvements. Strong interest in Artificial Intelligence and Microsoft technologies. EDUCATION

Bachelor's Degree in Software Engineering – Estácio Feb 2023 – Dec 2026 (Expected)

SKILLS SUMMARY

Languages & Technologies: C#, .NET, SQL Server

Platforms & Tools: Azure, GitHub, APIs, RPA, Process Automation, Application Support Professional Skills: Troubleshooting, Incident Resolution, Root Cause Analysis, Technical Communication, Global Collaboration

Languages: English (B2)

WORK EXPERIENCE

Junior Analyst Avanade

Feb 2025 – Present Remote

Support and enhance business-critical applications, APIs, desktop automations, and RPA solutions across multiple clients and projects. Investigate and resolve incidents, troubleshoot integrations, implement improvements, develop enhancements, and collaborate with global teams in English and Portuguese.

• Support, maintain, and enhance applications, APIs, desktop automations, and RPA solutions.

• Perform root-cause analysis and implement corrective actions to improve solution stability.

• Deliver improvements to automation solutions and reporting processes.

• Collaborate with global teams through technical walkthroughs and stakeholder communication. Intern Avanade

Apr 2024 – Jan 2025 Remote

Supported enterprise applications and automation solutions, assisting with incident investigation, maintenance activities, process improvements, and technical support in a global environment. CERTIFICATIONS & TRAINING

• Microsoft Azure AI Fundamentals (AI-900) – Jul 2024

• Microsoft Power Platform Fundamentals (PL-900) – Nov 2025

• MongoDB Certification – Sep 2024

• Impacta Training: C#, ASP.NET MVC, .NET, JavaScript, SQL Server, Azure DevOps – Apr 2024 to Jun 2024

• Technical Program in Systems Development – ETEC Getúlio Vargas (Feb 2021 – Jun 2022)

• English Proficiency (B2) – EF Education First

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