Office Manager & Executive Administrative Support

Nicole McWhirter-Flores

817-***-**** • ****************@******.*** • Texas

Summary

Versatile Office Manager and Administrative Assistant with 9+ years of experience streamlining workplace efficiency and providing high-level operational support. Expert in Office Management, Executive Support, and Vendor Management within fast-paced environments. Proven track record in optimizing logistics, managing complex calendars, and ensuring operational continuity for high-growth organizations. Work Experience

Office Manager April 2024 – Present

TRADEWIND CONTROLS LLC, TEXAS

Oversee day-to-day office logistics, HR, and benefits administration to ensure total operational continuity and employee satisfaction.

•

Coordinate with executive leadership to develop and improve internal processes and documentation to maximize workflow efficiency.

•

Manage vendor management activities and cross-functional communication between field crews and accounting teams.

•

Support executive-level administrative tasks including T&M billing documentation and financial record-keeping for field operations.

•

Office Manager / Operations Support December 2022 – February 2024 ALMO SERVICES, TEXAS

• Managed daily office logistics and administrative support for distributed teams in a fast-paced environment.

• Coordinated invoice tracking and billing reconciliation to support accurate expense reporting and financial audits. Supported executive assistants during high-demand periods by managing onboarding and compliance documentation.

•

• Maintained detailed process documentation to ensure operational efficiency and vendor accountability. Accounting Director June 2020 – February 2023

ARPM (PROPERTY MANAGEMENT COMPANY), TEXAS

Directed full-cycle accounting operations, including expense reporting and general ledger oversight for multiple accounts.

•

Implemented process improvements that streamlined reporting workflows and significantly reduced administrative errors.

•

• Supervised and trained administrative staff to improve productivity and ensure organizational standards were met.

• Managed financial logistics and budget preparation to provide critical support to company leadership. Propertyware Expert / Bookkeeping Specialist March 2019 – February 2020 SYNDI CO INC, TEXAS

• Provided high-level administrative support, bookkeeping, and operational reporting for specialized client accounts.

• Managed client onboarding and delivered one-on-one training sessions to facilitate platform adoption.

• Acted as a subject matter expert for system workflows, ensuring efficient data management and reporting. Office Manager September 2018 – March 2019

PAYZONE COMPLETION SERVICES, TEXAS

• Managed daily office operations, including vendor coordination and payroll support for a growing team.

• Maintained accurate employee records and operational documentation to support executive leadership goals. Client Success Manager / Trainer August 2015 – July 2018 REALPAGE INC, TEXAS

• Managed top-tier client portfolios worth $1.5M, serving as a primary point of contact and advisor.

• Coordinated nationwide training programs and travel logistics for large-scale client implementation projects. Additional Skills

Administrative & Executive Support: Office Management, Executive Support, Calendar Management, Travel Coordination, Vendor Management, Expense Reporting, Event Coordination, Process Documentation Software & Digital Platforms: Google Workspace, Microsoft Excel, Outlook, Microsoft Teams, QuickBooks Online, OpenInvoice, Ariba, Xero, PropertyWare, Yardi, OneSite Operations & Logistics: Workplace Logistics, Operational Continuity, Workflow Optimization, Onboarding

& HR Support, Payroll Administration, Benefits Administration, Job Costing

Contact this candidate