Office Manager and Bookkeeper
Resume:
Christine King
Carrollton, VA *****
********@*****.***
OFFICE MANAGER/BOOKKEEPER PERSONAL SUMMARY
Hardworking, initiative-taking professional with diverse industry experience with a proven ability to exceed goals and provide upper management-level support. Experienced office manager and administration professional with several years of experience in overseeing a wide variety of essential functions. Highly organized with strengths in prioritizing tasks and managing deadlines.
DEVELOPED SKILLS
Appointment scheduling
Self-learn provided software.
Written & Verbal Communication
Problem Solving
Greeting Clients
Calendar Management
Client/Member Service
Recordkeeping
Coordinating
Audit Readiness
Report Generation
HRIS Software
Event Planning
File Maintenance
Patient and good listener
Address Concerns
Social Media Skills
PowerPoint Software
Payroll
Efficient
Collaborator
Microsoft Office 365
Word, Excel & Outlook
EDUCATION
Associated of Science in Business Administration
Magna Cum Laude
Newbury College
Brookline, MA – Graduated May 1995
BUSINESS AND PERSONAL
REFERENCES AVAILABLE UPON
REQUEST
WORK EXPERIENCE
Legendary Solutions, Inc., Hampton, VA
Bookkeeper/Office Manager - 2021 to 2026
Family-Owned Renovation Company
• Managed day-to-day office operations, scheduling, and administrative workflows.
• Oversaw bookkeeping functions utilizing QuickBooks to include accounts payable/receivable, invoicing, bank reconciliations, and expense tracking with consistent accuracy.
• Maintained organized digital and physical filing systems for contracts, permits, receipts, and financial records.
• Monitored cash flow, generated financial reports,
• Handled incoming calls, emails, and customer inquiries, providing professional and timely communication.
• Supported implemented office procedures and tools to maintain organization, accuracy, and overall business operations. BJ’s Wholesale Club, Hampton, VA 2008 – 2021
Human Resource Manager/Key Holder, Manager
• Directed daily club operations as Manager on Duty, ensuring staffing coverage, workflow efficiency, and adherence to company standards.
• Led and coached frontline teams to maintain strong performance, service quality, and operational readiness.
• Handled member concerns and operational issues promptly in support of a positive member experience.
• Supported hiring processes, including interviewing, onboarding, and training new employees.
• Maintained accurate scheduling, attendance, and HR documentation in compliance with policy and labor regulations.
• Assisted with employee relations, providing coaching, conflict resolution, and documentation support.
• Performed opening and closing procedures as a trusted key holder, following all security and cash-handling protocols.
• Oversaw cash office operations, safe counts, and register accuracy to ensure financial integrity.
• Conducted safety and loss-prevention walkthroughs to maintain a secure, compliant environment
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