Operations & Program Coordination Manager

TYREE COOK CAPITOL HEIGHTS, MD 240-***-**** *********@*****.***

SUMMARY

Operations and Program Coordination professional with 6+ years of experience managing business operations, coordinating cross-functional teams, and supporting organizational initiatives. Skilled in vendor management, budgeting, logistics, and program coordination in fast-paced corporate and government environments. Known for improving processes, managing complex schedules and events, and ensuring seamless operational execution. PROFESSIONAL SKILLS

● Business Operations Coordination

● Budget Tracking & Expense Management

● Process Coordination & Operational Systems

● Cross-Functional Collaboration

● Staff Support & Onboarding

● Vendor & Contract Management

WORK EXPERIENCE

OFFICE MANAGER BUSINESS OPERATIONS Dec 2024 – Present Afiniti INC Global AI technology company supporting enterprise clients.Washington, DC

● Fostered a collaborative and employee-centered workplace environment by supporting office culture initiatives, team engagement efforts, and day-to-day operational experiences across a fast paced organization.

● Lead end-to-end workplace footprint reduction and space optimization initiatives across DC, MD, and NY office locations, independently managing workspace consolidation, vendor coordination, and asset disposition from planning through execution.

● Manage workplace operations across DC, MD, and NY offices, including vendor portfolio oversight, facilities coordination, and budget tracking to support ongoing office restructuring and efficiency initiatives.

● Oversee IT onboarding and offboarding processes, including device setup, asset tracking, and employee equipment management for new hires and departing staff.

● Coordinated logistics and planning for company events and meetings supporting 50+ employees and leadership teams, including community engagements initiatives, fundraising and brand visibility programs.

● Managed expense reports, invoices, and budget tracking for executive departments, ensuring accuracy and compliance with company policies.

● Managed shared communications channels and internal requests for a 100+ employee office, ensuring timely responses

● and efficient information flow.

OPERATIONS EXECUTIVE SUPPORT MANAGER Aug 2023 – Nov 2024 TechnoServe Arlington, VA

● Managed the complex schedules of four C-suite executives, including legal, HR, program, and donor/grant executives, scheduling meetings, appointments, and travel arrangements.

● Coordinated domestic and international travel logistics, ensuring seamless travel experiences.

● Coordinated communication between executives, internal departments, and external partners to ensure alignment and timely project execution.

● Managed expense reports, invoices, and budget tracking for executive departments, ensuring accuracy and compliance with company policies.

● Skillfully balance multiple responsibilities, prioritizing tasks, effectively to meet deadlines and fulfill both office and executive support requirements with professionalism and attention to detail. CHILDCARE PROGRAM COORDINATOR (CONTRACT)May 2023 – Aug 2023 U.S. House of Representatives Childcare Center Washington, DC

● Oversaw daily operations for a government-run childcare program serving congressional staff families, managing schedules, documentation, and regulatory compliance.

● Maintained detailed records and reports, demonstrating strong organizational and compliance skills.

● Coordinated meetings, events, and parent communications, ensuring seamless information flow and adherence to policies.

AUXILIARY COORDINATOR Mar 2022 – May 2023

Basis Independent McLean McLean, VA

● Orchestrated a wide range of events throughout the academic year, including prom, homecoming, winter events, and parent teacher nights, catering to students ranging from two years old to high school seniors. Ensured seamless execution from planning to implementation, delivering memorable experiences.

● Managed program budgets, staffing logistics, and resource allocation

● Supported vendor coordination and service delivery for school-wide operations EDUCATION

Frostburg State University - Frostburg, MD

Completed 44 credits towards B.A. in English

Coursework included English, and Education

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