Administrative Assistant & Medical Billing Support

LaTonia Busby

Houston, TX ***** +1-346-***-**** **********@*****.***

Professional Summary

Objective: Administrative assistant with extensive experience with proprietary software for data entry and retrieval; familiar with general office equipment including copiers, fax machines and 10–key calculators. Willing to relocate: Anywhere

Work Experience

Customer Support Specialist

PFS GROUP Houston, TX

October 2024 to March 2026

Duties include medical billing and insurance. Assisting patients with billing needs. Receptionist

Eldorado/American Health Service/Durham Drive Health Service April 2016 to May 2021

Duties include entering patients into the system to receive medication, answering a multi-line phone, money handling, insurance verification and appointment setting.

Resident Tech

Abundance Living Inc.

February 2015 to May 2016

Duties include maintaining a safe environment for clients in a residential treatment facility. Answering phone calls. Inspect living quarters to make sure there is no drugs, weapons, alcohol or any other contraband. Tax Consultant

Colbert Ball Tax Services

October 2013 to April 2014

Duties include meet and greet customers as they come in the facility to get their taxes prepared. Tax preparation for income tax returns.

Education

Office Technology Support Specialist (General Education Diploma/GED) September 2000

Skills

Internet Explorer Blue Basin Clerical Experience Epic Front Desk Microsoft Outlook 365 Customer support Typing Phone etiquette Customer Service Data Entry Multi-line phone Excel/Windows eClinicalWorks Typing 55 wpm Organizational skills Teaching Microsoft Word Insurance Verification Tax Experience Computer operation Attention to detail Certifications and Licenses

Driver's License

Twic

February 2026 to January 2031

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