Operations & Management Virtual Assistant

TORI EADE

Operations & Management Professional Open to Remote Opportunities

Huntsville, AL • 304-***-**** • ********@*******.*** PROFESSIONAL SUMMARY

Sales and management professional with 10+ years of experience across fitness studio operations, e-commerce, retail management, and administrative support. Skilled at leading multi-site teams, driving revenue through data-informed decisions, and managing full business operations independently. Strong track record building client relationships and executing sales strategy without direct supervision. CORE SKILLS

Operations: Multi-site management, staff scheduling, workforce coordination, inventory management, visual merchandising Sales & Growth: Sales strategy & revenue growth, consultative selling, pricing strategy, business development & partnerships Leadership: Staff hiring & training, coaching, performance management, conflict resolution Analytics: Data-driven decision making, utilization & sales analysis, reporting Digital & Communications: Digital marketing & social media, e-commerce operations, customer relationship management Tools: Mariana Tek, Shopify, Discord, AI systems & tools, digital scheduling & reporting platforms PROFESSIONAL EXPERIENCE

Studio & Sales Manager 2023 – Present

CoreSouth Lagree Huntsville, AL

• Managed daily studio operations — scheduling, client management, and staff coordination — for a seamless customer experience.

• Drove membership and retail revenue through consultative selling, client relationship building, and targeted promotions.

• Led and coached a team of fitness instructors and front-desk staff, delivering performance feedback.

• Designed and implemented studio fitness challenges and sales strategies to meet and exceed monthly revenue goals.

• Resolved client concerns across in-person and digital channels, maintaining strong retention.

• Managed scheduling, communications, and reporting using Mariana Tek and other digital tools. Owner 05/2023 – Present

Edge of Eade Huntsville, AL

• Founded and independently operate a fully remote e-commerce business, managing sourcing, inventory, marketing, and fulfillment.

• Developed and executed social media and digital marketing strategy to grow brand awareness and online sales.

• Managed all business operations — vendor relationships, pricing, customer service, fulfillment — with strong self-direction.

• Tracked and analyzed sales data and customer feedback to refine product offerings and improve conversion rates. Visual Merchandising & Store Manager 10/2015 – 02/2022 Versona Huntsville, AL

• Led all store operations, including hiring, training, and managing a sales team to achieve targets.

• Designed and executed visual merchandising strategies that elevated the in-store experience and product visibility.

• Consistently met or exceeded monthly and quarterly sales goals through coaching and accountability.

• Managed inventory control, loss prevention, and vendor relations to optimize profitability.

• Traveled to new store locations to lead visual setup and grand-opening execution, ensuring brand standards from day one. Administrative Assistant 10/2013 – 08/2014

Cardinal Solutions Group Charlotte, NC

• Provided administrative and operational support to management, ensuring smooth day-to-day business functions.

• Coordinated scheduling, correspondence, and data entry with a high level of accuracy and professionalism.

• Assisted with client communications and internal reporting, supporting the broader sales team. Sales Associate 05/2011 – 08/2013

Wolf Creek Gallery Lewisburg, WV

• Delivered personalized customer service to drive gallery sales and build lasting client relationships.

• Maintained product displays and supported inventory management for an organized, visually appealing showroom.

• Supported promotional events and artist showcases, contributing to increased foot traffic and revenue. EDUCATION

College Coursework Completed

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