John Luna
Security Management
********@*****.***
Phone Number
Experienced Security Management and Executive Protection professional with over 10+ years of leadership expertise. Skilled in directing large-scale security operations across various sectors, including corporate, government, and special events. Proven track record in managing regional security teams, extending over 3 western region states, developing effective security strategies, and mitigating risks. Recognized for exceptional leadership, crisis management, and the ability to exceed performance expectations while maintaining strong client relationships.
Work Experience
Jan 2020 - Oct 2025
Service Advisor, FIRESTONE TIRE SERVICE CENTERS
Surprise, AZ
●Recommend improvements in products,
●Obtain and examine all relevant information to assess the validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills
●Solicit sales of new or additional services or products
●Review the insurance policy and warranty terms to determine whether a particular loss is covered by insurance
●Resolve customers' service or billing information by performing activities such as exchanging merchandise, refunding money, or obtaining insurance billing adjustments
Oct 2012 - Jul 2019
Security Management Specialist, Global Protection management
Phoenix, AZ
●Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems
●Recommend improvements in security systems or procedures
●Perform risk analyses so that appropriate countermeasures can be developed
●Conduct security audits to identify potential vulnerabilities related to physical security, staff safety, or asset protection
●Provide system design and integration recommendations
●Assess the nature and level of threats so that the scope of the problem can be determined
●Getting Information
●Planned and executed executive protection operations for executives, VIP’s, and dignitaries while maintaining strict confidentiality.
●Responded effectively to critical incidents, emergencies, workplace violence concerns and security threats while minimizing organizational risk.
●Managed both armed and unarmed security programs supporting multiple high-profile clients simultaneously
July 2027
Armed Guard License
Firearms Qualifications.
ASIS : Have been a long standing member of the American Society of Industrial Security