Assistant Property Manager and Leasing Support
Resume:
Alitta Barnes
Memphis, TN *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Property Manager
The Nova Apartments-Memphis, TN
November 2024 to Present
• Assist in managing tenant relations by addressing inquiries, resolving issues, and ensuring a high level of customer service.
• Coordinate property maintenance and repairs, liaising with vendors and contractors to ensure timely completion of work.
• Create resident events as a way to communicate any changes within the community, show appreciation
• Support the leasing process by conducting property showings, processing applications, and preparing lease agreements.
• Maintain accurate financial records, including rent collections, expense tracking, and budget preparation.
• Assist in marketing efforts to attract new tenants and promote property features through various channels.
• Work closely with the maintenance staff to ensure apartments are being turned and work orders are being completed in a timely manner.
• Work directly with Attorney regarding legal proceedings, including evictions and collections. Assistant Property Manager
MAA Legacy Park-Charlotte, NC
October 2023 to November 2024
• Assisting with all financial matters by ensuring that financial transactions are within policies and procedures, including bank deposits, collections of delinquent rents and preparation of notices to residents
• Responsible for tracking and reporting all daily activity of property, including move-ins, moveouts, rent billings, late notices, cancellations, work orders and final billing.
• Provide training to leasing staff to promote both resident retention, and boost the acquisition of new leads.
• Create resident events as a way to communicate any changes within the community, show appreciation for tenants, and address concerns.
• Work directly with vendors and contractors to complete projects in a timely fashion and/or communicate how to resolve delays..
• Work closely with the maintenance staff to ensure apartments are being turned and work orders are being completed in a timely manner.
• Work directly with Attorney regarding legal proceedings, including evictions and collections.
• Inspecting the property, skip checks, vacant, occupied units, and rent ready units daily; manage Yardi workflow daily.
Assistant Community Manager
Element 41-Marietta, GA
August 2019 to September 2023
• Motivate and supervise employees as needed.
• Inspecting the property, skip checks, vacant, occupied units, and rent ready units daily; manage Yardi workflow daily.
• Work with Attorney regarding legal proceedings, including evictions and collections.
• Responsible for tracking and reporting all daily activity of property, including move-ins, moveouts, rent billings, late notices, cancellations, work orders and final billing.
• Assisting with all financial matters by ensuring that financial transactions are within policies and procedures, including bank deposits, collections of delinquent rents and preparation of notices to resident.
• Working closely with the maintenance supervisor and contractors to make sure apartments are being turned and work orders are being completed in a timely manner.
• Working with the property manager to develop and run monthly resident appreciation events. Assistant Property Manager
Gundaker Commercial Group-St. Louis, MO
December 2015 to June 2019
• Manage all aspects of the day-to-day operations of the apartment complex
• Design and implement effective marketing strategies to promote the property and market vacant units to attract qualified tenants
• Collect Rents, application fees, deposits and etc.
• Generated and clarified lease and policies to tenants
• Manage accidents, emergency situations, and immediate mechanical needs
• Provide customer service to residents resolving any issues that occurred and ensured maintenance competes service
• Operate within budget guidelines
• Work with Legal counsel on evictions when necessary and allowed by law
• Process LIHTC certifications and interviewed residents for eligibility Education
Riverview Gardens Sr. High School-St. Louis, MO
September 1994 to May 1998
Skills
• Knowledge of One-Site, Rentroll and LIHTC Program
• Fair Housing regulations
• Account Reconciliation
• CRM (5 years)
• Microsoft Office
• Yardi
• Excel
• Property Management; Property Leasing (5 years)
• Fair Housing Regulations
• Accounting
• Communication skills
• Property management
• Outlook
• Management
• Office Management
• Microsoft Word/Works
• Customer service
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