ERIKA PINA
INSIDE SALES ACCOUNT MANAGER
Contact
**********@*****.***
Levelland TX, 79336
PROFILE
SKILLS
Adaptability
Consultative selling
Value-Based Selling
Sales Targets
Team Collaboration
Resilience
Self-Motivation
Computer Skills
Dynamic inside sales professional with over a decade of experience driving sales performance and achieving exceptional results. Proven track record of being a top performer, consistently recognized month to month. Expertise in marketing and sales strategies, complemented by the ability to collaborate effectively within a team environment. A strong foundation in customer service ensuring a focus on client satisfaction and retention. Committed to leveraging skills to excel in a challenging inside sales position while contributing to the overall success of the organization.
EMPLOYMENT
HISTORY
VEXUS/ Inside Sales Account Manager
September 2012 – November 2025
Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
Developed highly profitable pipeline based on multiple sales penetration techniques.
Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
Built and strengthened long-lasting client relationships based on consultative selling, effective customer solutions and promoting compelling business opportunities.
Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
Radio Shack Sales Representative
July 2010 – September 2012
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Generate and exceed wireless sales goals as well as providing superior customer service.
Evaluated inventory by optimizing strategies to meet customer demands.
Devised and implemented product strategies for filling market gaps and driving consistent sales.
Responsible for shipping of merchandise, dropping of banks and receiving merchandise.
Convergys Customer Care/Inside Sales
August 1996 – May 1999
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Generate and exceed wireless sales goals as well as providing superior customer service.
Evaluated inventory by optimizing strategies to meet customer demands.
Devised and implemented product strategies for filling market gaps and driving consistent sales.
Responsible for shipping of merchandise, dropping of banks and receiving merchandise.
Accurately and efficiently process written contracts at point of sale transactions.
EDUCATION
Levelland High School
August 1996 - May 1999
High School Diploma and Cosmetology License
South Plains College
August 1999-May 2000
Two semesters of Computer information system.
REFERENCES
Rubin Moralez/Vexus Fiber
*****.*******@********.*** 806-***-****
Matt Estenson/Vexus Fiber
****.********@********.*** 806-***-****