Warehouse & Banking Operations Manager

Katie Smith

Ector, TX 903-***-**** ****************@*****.***

Objective

To grow and establish myself as a valuable asset to the company

Education

High school Diploma Newark Memorial High School

Attended College – DeVry

Attended College - Ohlone

Certificates

The Basics of Manufacturing Operations

DMS Parts for Parts Inventory Clerk Certification

Skills & Abilities

Purchasing Banking Management/ Fiserv Banking Systems

Quality Control Office 365 Suite

Inventory Money Order/ Cashier’s Check Machine

Cycle Count Process Customer Service

Punctual Coin Counter

Communication Scale Counter

Detail-Oriented Sales

Made To Manage ERP Systems

Experience

WAREHOUSE MANAGER INDUSTRIAL POWER DECEMBER 2022- APRIL 2026

· Manage drivers and driver routes for pickups and deliveries

· Manage inventory control, including obsolescence, cycle counts, and fill rates

· Pull and stage parts for work orders

· Manage shipping and receiving

· Modify parts lists within CDK and Decisiv as needed

· Assist technicians with finding the correct parts

· Manage warranty and core returns

· Assist with over-the-counter sales

· Perform daily equipment safety inspections

· Certified forklift operator

UNIVERSAL BANKER CENDERA BANK FEBRUARY 2022- DECEMBER 2022

· Complete customer counter transactions (deposits, withdrawals, loan payments, Credit card payments)

· Worked window and counter

· Assist with opening and closing

· Assist with balancing vault with credit card machine

· Account Management

· Open and close accounts

· Manage debit card discrepancies and disputes

· Create and manage customer online accounts

· Create policies and procedures

· Manage dormant accounts and statements

· Assist with program development

· Certified notary

· Balance accounts

· Assist loans department with scheduling meetings

RELATIONSHIP BANKER 1 SIMMONS BANK JUNE 2021- FEBRUARY 2022

· Promoted within the company from Personal Banker to a Relationship Banker I (December 2021)

· Complete customer counter transactions (deposits, withdrawals, loan payments, Credit card payments)

· “Needs Base Conversations” with Customers

· Worked window and counter

· Assist with opening and closing

· Assist with balancing vault with credit card machine

· Account Management

QUALITY ASSURANCE TECHNICIAN LACORE NUTRACEUTICALS SEPTEMBER 2020- MAY 2021

· Sample raw material

· Control distribution upon quality confirmation

· Communicate logistics with all departments within the company

· Inventory control

FRONT OFFICE COORDINATOR TEXAS INSTITUTE FOR NEUROLOGICAL DISORDERS APRIL 2019- AUGUST 2020

· Assists customers, patients, and clients with registration needs, payments for services and general information requests.

· Hear and resolve complaints from patients or the public.

· File and maintain records.

· Check in patients.

· Check out, reschedule, and set up tests for patients as needed.

PURCHASING SIERRA MONITOR CORPORATION AUGUST 2017 – APRIL 2019

· Responsible for administrative and financial-related tasks

· Manage communication and customer service with suppliers

· Process rejected material

· ISO material conformability

· Product research and cost negotiation

· Assist the Inventory Control department with daily and quarterly cycle count, inventory reconciling, receiving, kitting, and inventory transactions

· Knowledge of raw material, production process, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

· Proficient in using the ERP system to generate work orders and issue materials to kits.

· Experience with integrated circuit packaging and surface mount technology.

PERSONAL BANKER 1 WESTERN STATES BANK JUNE 2015 – JUNE 2017

· Complete customer counter transactions (deposits, withdrawals, loan payments)

· Open and/or close accounts

· Marketing and social networking

· Ensure customer service

· Telecommunications Customer support for Ebanking

BANKING CENTER MANAGER ACADEMY BANK CO AUGUST 2014 – JUNE 2015

· Promoted within the company from Personal banker/Teller (August 2014) to Assistant Manager

(September 2017) to Banking Center Manager (January 2015)

· Manage daily, monthly, quarterly and annual budget goals

· Coach and train employees on products and company procedures

· Complete customer counter transactions (deposits, withdrawals, loan payments)

· Open and/or close accounts

· Marketing and social networking

· Ensure customer service

CUSTOMER SERVICE REPRESENTATIVE KMART NOVEMBER 2012 – SEPTEMBER 2014

· Customer service

· Cash handling

· Exchange and refunds

· Cashier

· Inventory and stocking

References

KRIS ACKERKNECHT

· Cell: 650-***-****

· Email: **************@*****.***

BRUCE OSLER

· Cell: 512-***-****

PAULA VANDALL

· Cell: 214-***-****

· Email: ********@*****.***

BRITTANY VANDALL-MILLER

· Cell: 214-***-****

· Email: ***********@*****.***

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