Customer Service & Procurement Support Specialist
Resume:
Jennifer Pratt, Purchasing Professional***.***.***1, ***********@*****.***
SUMMARY Dedicated Purchasing Professional with 4+ years of experience managing the full procurement cycle, including vendor management, negotiation, and PO administration. Proven ability to conduct market research, source innovative suppliers, and ensure cost-effectiveness. Skilled in SAGE and Katana software, with advanced MS Excel proficiency for data analysis and forecasting. Eager to leverage strong organizational and problem-solving skills to support Jacobs in achieving strategic purchasing objectives and driving efficiency.
WORK EXPERIENCE
Purchasing Administrator/Buyer/Procurement Specialist IPConfigure
06/2019 – Present
Spearheaded the purchasing cycle to ensure efficiency and cost- effectiveness, consistently identifying opportunities for process enhancement.
Cultivated and maintained robust partnerships with sales teams and suppliers, negotiating favorable terms and conditions to benefit the organization.
Executed comprehensive market research to identify and source innovative suppliers and alternative products, guaranteeing optimal value for the company.
Implemented and oversaw adherence to procurement policies, leading training sessions to ensure organizational compliance. Collaborated with cross-functional teams to align purchasing strategies with overarching business objectives.
Analyzed purchasing data and trends to develop actionable insights and forecasts, informing budgeting and strategic planning. Championed sustainability initiatives and ethical sourcing practices, positioning the company as a leader in responsible procurement. Negotiated pricing with vendors to achieve additional cost savings. Ensured purchasing and costs remained within competitive levels, adhering to company policy and performance standards.
Accurately generated Purchase Orders, ensuring competitive pricing and precision. Established a system for tracking pricing, shipping, and inventory levels to support company success.
Engaged in B2B commerce activities.
Generated POs and Quote requests utilizing SAGE and Katana Software. Office Manager
Dr. Solomon and Dr. Forbes DDS
11/2009 – 06/2019
Coordinated daily schedules for Doctors and Hygienists using the Softdent program.
Filed dental claims, providing necessary details to facilitate approval for dental procedures.
Managed archiving, records retention, data backups, confidentiality of records, and maintenance of obsolete records in both electronic and paper formats.
Handled all collection issues, arranged payment plans, liaised with the collection agency, and attended court proceedings. Organized treatment plans for various dental procedures, including root canals, crowns, partials, and dentures.
Administrative Assistant
US Training Center
09/2007 – 11/2009 Moyock
Distributed departmental correspondence, reports, memos, and projects based on notes or drafts.
Managed data entry into the BRAINS system for archiving, records retention, data backups, confidentiality, and maintenance of obsolete records.
Completed expense reports for managers and instructors. Processed requests for reimbursements.
Issued checks, managed travel arrangements, and designed PowerPoint presentations for the Project Manager as required. Traced and processed time entries in the collection system for payroll. Completed Export Compliance training and reviewed associated policies and procedures.
Executive Assistant
DFAS-NCTS
05/2003 – 05/2004 Keflavik, Iceland
Provided executive support to the Commanding Officer, Executive Officer, and Command Master Chief.
Tracked, scheduled, and maintained the Commanding Officer's daily calendar, reviewing all command documents for discrepancies and adherence to guidelines.
Arranged travel for the command and personal trips for the Commanding Officer.
Managed time reporting, maintained the command website, and compiled the weekly newsletter.
Developed a command database for tracking training activities and mailings. Proficiently utilized NAVFIT98A for strategic reporting. SKILLS Multi-line phones 10 Key by Touch
B2B Commerce Google Programs
Procurement/Buyer Procurement
MRP ERP
SAGE Software Microsoft office
Katan Software Excel
Pivot Tables VLookup
Filing A/P
A/R Ledger Entry
Data Entry Managerial Experience
Custom Service Purchasing
Vendor Management MS Excel
Communication Interpersonal Skills
Teamwork Problem Solving
Organizational Skills Procurement Process
Purchase Orders Invoice Management
Bid Evaluation Negotiation
Specialized Manufacturing Data Centers
Ron Conrad
, US Training Center
CDR Malone
, DFAS-NCTS
LCDR Little
, DFAS-NCTS
REFERENCES
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