Accounts Receivable & Collections Specialist

Summary

Accounts Receivable Specialist with *+ years of accounts receivable experience and 23 years of third-party collections experience. Skilled in collections, account reconciliation, aging reports, billing support, and resolving past-due balances. Work experience

Accounts Receivable Specialist

Mustang Cat • Houston, TX

June 2023 to July 2026

• Reconciled customer accounts while delivering professional payment support.

• Processed refunds, phone payments, and small balance write-offs with accuracy.

• Collaborated with sales teams to resolve account issues and support collection strategies.

• Prepared invoices and monthly statements to promote timely customer payments.

• Managed a $10 million portfolio while supporting collections and account resolution. Accounts Receivable Specialist

Charles Taylor Enviromental • Houston, TX

March 2022 to June 2023

• Managed business-to-business collections for insurance company accounts.

• Assisted more than 100 customers daily by resolving billing questions and concerns.

• Oversaw a $5 million portfolio while maintaining monthly customer service ratings above 95%.

• Generated statements, invoices, and aging reports based on customer reporting needs.

• Negotiated repayment arrangements and pursued follow-up on past-due balances.

• Mentored new employees on collection practices and business processes. Accounts Receivable Specialist

DISA Global Solutions • Houston, TX

September 2019 to February 2022

• Handled business-to-business collections with accounts payable departments.

• Assisted more than 100 customers daily with billing questions and payment arrangements.

• Managed a $5 million portfolio while maintaining strong customer service results.

• Processed credit card payments and investigated billing discrepancies.

• Created customer aging reports and updated account records accurately.

• Mentored new employees on industry practices and daily operations. Education

Basic (High school diploma)

Hamshire-Fannett High School

August 1987 to May 1991

Skills

Languages

Matthew Haselden

Accounts Receivable Specialist

+1-346-***-**** / ***********@*****.*** / Houston, TX Accounts receivable Collections Account reconciliation Payment posting Aging reports Billing support Microsoft Excel NetSuite QuickBooks Customer account management English • Professional working proficiency

Licenses

Driver's License

Non-CDL Class C

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