HR Administrative Assistant and Executive Support

Jacqueline Silva

Houston, TX ***** +1-832-***-**** *******@*******.***

Professional Summary

Dedicated and motivated with 25 years’ experience combining Administrator, HR Administrator Assistant and customer service skills and allow me to establish a stable environment that leads to a long-lasting relationship. Work Experience

HR Administrative Assistant

FMA Alliance, Ltd Houston, TX

December 2024 to Present

• Maintained accurate and up-to-date employee records in the UKG database, ensuring compliance with company policies and legal requirements

• Prepared new hire paperwork and facilitated onboarding processes for new employees

• Managed employee benefits administration, including enrollment, changes, and terminations

• Assisted with payroll processing by verifying timesheets and updating employee information as needed

• Collaborated with managers to develop job descriptions for open positions based on departmental needs

• Participated in disciplinary actions by documenting incidents, conducting investigations when necessary, and assisting in implementing appropriate measures as directed by HR management or legal counsel

• Organized company-wide events such as holiday parties or team-building activities to promote employee engagement

• Implemented an electronic filing system for personnel records resulting in improved efficiency of record retrieval process

• Maintained confidentiality of sensitive employee information at all times adhering strictly to privacy guidelines/laws

(e.g., HIPAA)

• Maintained inventory/ordering supplies for the HR department, ensuring availability of necessary materials/forms etc

• Served as a backup for other administrative roles within the organization when needed (e.g., receptionist)

• Maintained and process 19 form using E-Verify

Executive Assistant to the President

Home Helpers of Misson Bend Houston, TX

Executive Assistant to the President

Home Helpers Home Care of Misson Bend Fulshear, TX October 2022 to November 2024

• Maintained employee files

• Recruited new

• Set up Interviews

• Prepared New hire paper

• I-9 and E-Verify

• Background Checks

• Scheduling of Shifts

• Recruited New Clients

• Organized Meeting with potential Clients

Education

High school diploma

Taylor High School Katy, TX

May 1984 to May 1988

Upper secondary education

Skills

Employee relations Office management Telephone systems Microsoft Outlook Attention to detail SWITCHBOARD Microsoft Word RECEPTIONIST Public speaking Clerical experience UKG systems Recruiting CUSTOMER SERVICE Teamwork Administrative experience Outlook Office Administration Administrative Assistant HR compliance Mail distribution Office equipment management Benefits administration Onboarding process management Employee Orientation Languages

Bilingual

Spanish - Expert

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