Front Desk Agent & Guest Services Professional

Stephanie Rodriguez

Hearne, TX *****

************@*******.***

+1-979-***-****

Work Experience

Front Desk Agent

Homewood Suites by Hilton-College Station, TX

June 2021 to Present

Check guests in or out, make reservations for guest in person, or over the phone. Also help them with anything they may need during their stay.

Education

GED

A&M Consolidated High School

Skills

• Customer service (10+ years)

• Customer support

• Customer service (10+ years)

• Typing

• Guest Services (10+ years)

• Cash Handling (10+ years)

• Bilingual (10+ years)

• Front Desk (8 years)

• Communication skills (10+ years)

• Computer skills

• Phone etiquette (10+ years)

• Computer skills (8 years)

• Guest services (10+ years)

• Administrative experience

• Hospitality (10+ years)

• Microsoft Word

• Cash handling (10+ years)

• Microsoft Excel

• Front desk (8 years)

• Hotel experience (8 years)

• Communication skills (10+ years)

• Guest relations (10+ years)

• Spanish (10+ years)

• Time management

• Microsoft Office

• English

• Cash register (10+ years)

Languages

• English & Spanish - Fluent

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