Dental Data Entry and Billing Specialist
Resume:
JEAN KATHRYN
TAMAYO
Motivated Doctor of Dental
Medicine graduate who is reliable,
eager to learn, and adaptable.
Strong communicator with a high
level of patience, able to multitask
and work well under pressure.
Committed to growth and
contributing positively to a
healthcare team.
DENTAL VIRTUAL ASSISTANT
PROFILE SKILLS
TOOLS
Curve Hero
Dentrix
Open Dental
Ring Central
Notion
Weave
Practice Fusion
Google Suite
Adobe Acrobat
Dental Xchange
Mango Voice
ECW
CERTIFICATES
HIPAA Awareness for
Healthcare Providers 2024-
2025
HIPAA Awareness for
Healthcare Providers 2023-
2024
Attention to detail and accuracy in data
entry
Verifying patient insurance coverage
and benefits
Submitting and tracking insurance
claims and pre-authorizations
Knowledge of dental billing procedures
and insurance claims processing
Proficient in dental billing software
Familiarity with CDT (Current Dental
Terminology) codes
WORK EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
ALORICA (United Healthcare)
2020-2021
Handled US Medical and Dental
insurance accounts
Appointment setting
Checked eligibility of patients
Provided detailed breakdown of
benefits for patients
Sent out welcome kits to patients
Answered patient inquiries
Posted payments
Provided claim status/ reason for
denials to providers and patients
WORK EXPERIENCE
Scheduling and confirming patient
appointments
Insurance Verification
Entering and updating patient
information in dental software
Preparing and submitting insurance
claims and pre-authorizations
Following up on unpaid claims/ claim
status
Handling administrative tasks like data
entry and document management
Inbound and Outbound calls
Confirming patients appointments
Handled appointment rescheduling
VIRTUAL ASSISTANT
SOUTHSIDE DENTAL
2022-2023
VIRTUAL ASSISTANT
LAKESIDE KIDS/ SPECIAL NEEDS
2023-2026
Scheduling and confirming patient
appointments
Insurance Verification
Entering and updating patient
information in dental software
Preparing and submitting insurance
claims and pre-authorizations
Following up on unpaid claims/ claim
status
Handling administrative tasks like data
entry and document management
Inbound and Outbound calls
Confirming patients appointments
Handled appointment rescheduling
Discussed out of pocket/ copay with
patients before the day of their
appointment
Contact this candidate