Entry-Level IT Support & Systems Analyst
Resume:
PROFESSIONAL SUMMARY
Computer Science graduate with hands on experience supporting
healthcare and judicial operations through technical problem solving, systems analysis, and secure information management. Proficient in troubleshooting, end-user support, database concepts, cybersecurity fundamentals, and process improvement. Recognized for quickly learning new technologies, maintaining strict confidentiality, and delivering exceptional customer service. Seeking an entry-level IT Support, Systems Analyst, Networking, or Cybersecurity role where analytical thinking and technical expertise can contribute to secure and efficient business operations.
WORK HISTORY
Patient Escort
Ochsner Medical Center, New Orleans, LA
Judicial Clerk Intern
New Orleans Courthouse, New Orleans, LA
New Orleans, LA 70122
**********@*****.***
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SKILLS
Healthcare Support & Professional
Skills
Operations & Records Management
DAMIANE PIERRE
CLARK THOMAS
Coordinated safe and timely patient transportation across multiple hospital departments while adapting to changing clinical priorities.
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Verified patient identity and communicated transport updates with nursing staff to support efficient patient flow.
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Maintained patient confidentiality and adhered to hospital safety protocols throughout all interactions.
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Assisted patients with mobility while providing compassionate care and ensuring comfort during transport.
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Responded calmly to urgent transport requests involving critically ill patients in high-pressure environments.
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Contributed to efficient hospital operations by prioritizing multiple transport requests and minimizing delays.
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Managed confidential legal records and court documentation while maintaining strict compliance with judicial procedures and confidentiality requirements.
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Coordinated the secure movement of legal documents, case files, and judicial records between court departments, judges, and courtroom personnel.
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Assisted judges during court proceedings by preparing, organizing, and delivering time-sensitive case materials.
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• Patient Transport
• Operating Room Preparation
• Room Turnover
• Sterile Technique Awareness
• Infection Control
• Patient Safety
• Medical Terminology
• Surgical Instrument Handling
• Equipment Operation
• Supply Inventory
• Specimen Transport
• Mobility Assistance
• Records Management
• File & Database Management
• Document Preparation
• Confidential Information Handling
• Database Entry
• Filing Systems
• Spreadsheet Management
• Scheduling & Coordination
Operating Room Assistant, 07/2022 - Current
Ochsner Medical Center, New Orleans, LA
EDUCATION
Bachelor of Science, Computer Science, 05/2023
Grambling State University - Grambling, LA
Relevant Coursework
High School Diploma, 05/2019
St. Augustine High School - New Orleans, LA
Tech/Computer Skills
Professional Skills
Maintained organized filing systems that improved document retrieval and supported efficient courtroom operations.
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Processed, archived, and tracked legal documentation using court record management systems.
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Worked collaboratively with clerks, attorneys, and court personnel to ensure accurate and timely document processing.
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Prioritized multiple assignments while meeting strict court deadlines in a fast-paced government environment.
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Prepared operating rooms by organizing surgical equipment, instruments, and supplies before procedures.
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Assisted surgical teams with operating room setup and turnover to ensure procedure readiness.
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Maintained sterile environments by following infection prevention and safety protocols.
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Cleaned and disinfected operating rooms following procedures while accounting for surgical instruments and supplies.
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Transported patients safely to and from the operating room while communicating effectively with clinical staff.
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Monitored inventory levels and restocked surgical supplies to maintain uninterrupted operating room operations.
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Responded efficiently during emergency procedures by supporting surgeons, nurses, and surgical staff in high-pressure situations.
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Maintained compliance with hospital policies, OSHA standards, and infection control procedures.
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• Tech Tour Scholarship Recipient
• Artificial Intelligence
• Database Management Systems
• Operating Systems
• Data Structures
• Cloud Security
• Big Data & Cloud Security
• Information Assurance & Security
• Firewalls
• Computer Science 1 & 2
• Workflow Optimization
• Quality Assurance
• Technical Troubleshooting
• Python Programming
• Operating Systems
• Database Management
• Windows & macOS
• Cybersecurity Fundamentals
• Big Data Analytics
• Machine Learning
Software Development
Fundamentals
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• Risk Assessment
• Information Security
• Microsoft Office Suite
• Analytical Thinking
• Problem Solving
• Critical Thinking
• Cross-Functional Collaboration
• Adaptability
• Time Management
• Communication
• Attention to Detail
• Customer Service
• Fast Learner
• Dependability
INTERESTS
Healthcare Technology, Cybersecurity, System Administration, Artificial Intelligence, Emerging Technologies, Reading, Sports, Fitness, Anime, Gaming
LEADERSHIP
PROFESSIONAL STRENGTHS
• Dean's List
• 3.5 GPA
• Capstone Project: Team Lead
• Team Captain - Football & Rugby
• St. Augustine High School
inspired Teammates through accountability, discipline and leadership
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Fostered collaboration, resilience and a team first mentality in competitive environments
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• Dependable
• Adaptable
• Analytical
• Fast learner
• Detail- Oriented
• Collaborative
• Customer-Focused
• Professional
• Solution-Driven
Contact this candidate