Administrative Assistant - Transition Manager

THEA MARIE A. BUSA

Transition Manager Recruitment Specialist Virtual Assistant Deployment

Davao City, Philippines +63-956-***-**** *************@*****.*** PROFESSIONAL SUMMARY

Transition Manager and Recruitment Specialist with extensive experience in virtual assistant recruitment, deployment, and client collaboration. Proven track record in end-to-end recruitment, high-volume sourcing, candidate assessment, onboarding, and contract management. Strong background supporting U.S.-based entrepreneurs and businesses, with excellent communication, leadership, and time management skills. PROFESSIONAL EXPERIENCE

Reseller Client: Marah Koci – Plano, TX, USA - Reseller Virtual Assistant (Flyp Crosslister & Automation Specialist)

Cross-Listing Management: Use the Flyp Crosslister to import new listings from a primary source (e.g., eBay or Poshmark) and publish them to Depop, Mercari, Facebook Marketplace, and Etsy.

Listing Optimization: Adjust listing details (category, brand, and size) as needed for each platform, as some fields do not transfer automatically.

Inventory Sync: Manually mark items as "Sold" within the Flyp dashboard immediately after a sale to trigger the Auto-Delist feature, preventing double-selling across platforms.

Poshmark Automation: Manage the Flyp Poshmark Bot to handle:

Continuous closet sharing and community shares.

Sending "Offer to Likers" and managing automatic discounts.

Following/unfollowing users to grow the account following.

Photo Editing: Use Flyp’s built-in background remover and cropping tools to ensure all listings meet marketplace aesthetic standards.

TaskBullet Philippines — Transition Manager (July 2019 – December 2025)

• Led full-cycle recruitment and deployment of virtual assistants across multiple client accounts

• Conducted candidate screening, interviews, background checks, and onboarding processes

• Partnered with clients to identify staffing needs and define virtual assistant role requirements

• Managed contracts, SOP alignment, and transition handovers to account managers

• Supported virtual assistants delivering services including social media management, administrative support, email and calendar management, SEO, and e-commerce Flatworld Solutions Philippines — Recruitment Specialist (October 2014 – April 2019) Awards: Employee Excellence Award (2015); Perfect Attendance Award (2016, 2018)

• Managed end-to-end recruitment for corporate and BPO roles

• Conducted competency-based interviews and facilitated client interviews

• Executed volume and targeted sourcing through job boards, referrals, and headhunting

• Maintained recruitment trackers and analyzed hiring performance reports Cyber City / iQor — Inbound Customer Service Representative (January 2008 – January 2014)

• Delivered high-quality customer support in a fast-paced BPO environment

• Resolved billing issues, complaints, and escalations while meeting performance metrics EDUCATION

Bachelor of Elementary Education, Major in English Mindanao State University – Iligan Institute of Technology (2005) Diploma in Special Education (SPED)

Mindanao Polytechnic State College Institute (2007) CORE SKILLS

• End-to-End Recruitment and Sourcing

• Virtual Assistant Recruitment and Deployment

• Client and Stakeholder Management

• Onboarding and Contract Management

• Social Media Management and Marketing, Graphics

• Customer Service and Administrative Support

• Applicant Tracking and Reporting

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