Trauma-Informed Administrative & Patient Support

Tywanna Fuller

Jesup, GA ***** +1-912-***-**** ***************@*****.***

Professional Summary

Highly compassionate and dedicated professional with 10+ years of administrative, patient care, and crisis support experience. Proven expertise in detailed documentation, adherence to strict confidentiality protocols, and implementing behavioral support (RBT principles). Seeking to leverage this background in high-stress, sensitive environments to transition into an Advocacy or Legal Support role focused on assisting survivors of abuse, sexual assault, and crime in the legal system.

Work Experience

Sales representative

Marketsource Jesup, GA

January 2024 to Present

Activated cell phones

Work for tracphone and verizon

Transferred phone numbers to new cell phones.

Individual Support Worker

PINELAND BHDD CSB Jesup, GA

May 2019 to July 2021

Cooked, clean, gave the individuals there medication. Monitored and support individuals diagnosed with an intellectual development disability.

Sales Associate

Parker's Jesup, GA

June 2019 to February 2021

Worked on the register. Kept the store cleaned.

Key Holder

Dollar General Jesup, GA

June 2018 to August 2020

Responsible for counting the tills and safe

Front the store

Refunds and price overriding

Individual Support Specialist

The ark of Jacksonville Eagles Nest Jacksonville, FL May 2006 to September 2010

To care for the mentally disabled. Gave meds, cooked, clean. Take my individuals on outings. Also take them shopping with the fund's their love one's send them.

Individual Support Specialist

The ark of Jacksonville Eagles Nest Jacksonville, FL May 2006 to September 2010

To care for the mentally disabled. Gave meds, cooked, clean. Take my individuals on outings. Also take them shopping with the fund's their love one's send them.

Education

High school diploma

Wayne County High School Jesup, GA

August 1996 to May 2001

History (12)

Skills

Typing Senior care Computer Skills (5 years) Assisted living (10+ years) Cash handling (10+ years) First aid (7 years) Customer service Communication skills (10+ years) Experience with Children Retail sales (10+ years) Supervising experience Stocking (10+ years) Computer skills

(10+ years) Cashiering (10+ years) Phone etiquette (10+ years) Supervising experience (10+ years) Special Education Balancing cash drawers Working with people with disabilities (10+ years) Meal Preparation Sales (10+ years) Home Care (10+ years) Typing (5 years) Autism Experience Applied Behavior Analysis Hospitality (8 years) Teaching Cash register (10+ years) Vital signs (5 years) Patient care (8 years) Basic math (10+ years) Hospitality Special needs (8 years) Languages

English - Expert

Certifications and Licenses

Driver's License

First Aid Certification

November 2026

CPR Certification

November 2026

052206284

July 2026

PCA

November 2023 to November 2025

PCA

Medication certified/first aid/cpr

August 2025

RBT Certification

April 2025

Ga association of community care providers

November 2023

Non-CDL Class C

Certified Medical Assistant

Certified Home Health Aide

Series 7

Additional Information

CORE SKILLS:

Advocacy & Crisis Support Administration & Financial Clinical & Behavioral Skills Crisis Intervention & De-escalation Detailed Case Documentation RBT Principles & Application Client-Centered Advocacy Cash Handling & Auditing Patient Care & Vital Signs Resource Coordination Computer Skills (MS Office/Data Entry) Medication Management Special Needs Support HIPAA & Confidentiality Adherence Home Care & Assisted Living

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