Sirah Yaakpogoro
**** * ******** ****** *******, Arizona 85040
602-***-**** *********@*****.***
SUMMARY OF QUALIFICATIONS:
Experienced Administrative Professional with 9 years’ experience in several industries including Government, Title Companies and Law Offices. Great track record of working with client’s using effective listening and asking of questions to identify needs and solve problems. Skilled in quick and efficient data entry. Excellent work history, recognized by management for staying focused, staying busy, meeting deadlines and having a positive attitude.
Experienced in Microsoft Office Programs Document Management including Data Tree, Data Trace, and Super- Search Microsoft: Dos, Windows XP, Excel, Word, PowerPoint, And Outlook Data Management: Access, E-Folder, Simon, Team and Q&A. FM Audit, OMD and ADS, E-Automate, Momento and Social Networking Platforms like LinkedIn.
PROFESSIONAL EXPERIENCE:
IMemories 2023 - Current
Order Entry Associate/Fulfillment Associate
Inventory and classify received box contents. Move boxes into and out of shelves
Package and label received items (home movie content).
Data entry into computer system..
Responsible for monitoring DVD production error reports and problem resolution.
Responsible for iMemories partner packaging and fulfillment of orders.
Monitor inventory for DVD production materials and fulfillment packaging materials; report to supervisor if reorder is required.
Inspect customer originals for order integrity prior to shipment.
Assemble and package DVD orders for shipping.
Maintain and perform equipment maintenance on DVD burners and printers.
Data entry into a computer system for shipping details. Perform other duties as assigned.
Mensho Phoenix 2024 – Present
Food Prep Worker
Perform routine kitchen tasks.
Labeling and stocking all ingredients on easily accessible shelves
Measuring quantities of seasonings and other cooking ingredients
Organizing and labeling food items in storage closets
Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep.
Set up workstations and ingredients so that food can be prepared according to recipes.
Adhering to all relevant nutrition and sanitary regulations and standards
Keeping track of ingredient inventory and collaborating with other kitchen and management staff to order resupply
NearU/LHH Recruiter
Accounts Receivable/Collection Specialist - 2023 - 2025
Reconciling accounts if they have to go to collections.
Export and manipulate remittance details from various payment service portals.
Create and send daily reports of cash receipts total.
Sending collection letters. Applying payments to accounts
Responsible for daily export of all cash received via various banks, Lockbox, ACH/EFT, Wire, Remote Deposit and Credit Card for multiple entities in multiple ERP systems.
Contact customers to collect payment, retrieve relevant support documents to correctly apply receipts.
Post Payment
Export and manipulate remittance details from various payment service portals.
Responsible for reconciling cash postings to bank statement monthly and against bank deposits monthly to ensure all cash is posted and balanced before the month end close deadline.
Arizona Office Technology/Xerox, Phoenix, AZ - April 2005 – 2021
Arizona Administrative Assistant/Accounts Receivable Specialist/Collections
Maintain A/R Spreadsheet Monthly; organize bills and invoices; process payments; submit accurate and timely claims to payers
Respond to customer’s requests regarding accounts and balances.
Pull Aged Receivable Spreadsheet, followed up on open accounts and negotiated with clients during collection calls.
In charge of client service, resolving discrepancies, collecting and entering data and monitoring reports for various companies per year.
Managing Data for clients, as well as research and analyze unpaid claims
Meter entries thru ADS, OMD, E-Automate and FM Audit.
Collection of meters via fax, email or in person. Monitor reports
Achieved Employee of the month several times based on accomplishing company expectations and goals
Assists with plans and processes to ensure we meet deadline.
Able to be flexible in helping other department, including our billing and admin duties. Able to travel if required in visiting clients.
Casa Unlimited Enterprises, Phoenix, AZ July 2019 - Present Cashier/Sales Associate
Welcoming customers, answering their questions, helping them locate items
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
Provide prompt and courteous customers service
Operating scanners, scales, cash registers, and other electronics
Assist customers with processing refunds and exchanges, resolving complaints
Balancing the cash register and generating reports for credit and debit sales.
Bagging or wrapping purchases to ensure safe transport
US Airway Center, Phoenix, AZ May 2005 – 2009
Ticket Sales Associate
Assist with clerical duties including reception, front desk, Data entry, Cashier
Provide prompt and courteous customers service
Assist customers with printing and confirming tickets
Bowne Business Solutions, Phoenix, Arizona March 2003 – May 2005
Reprographics and Mailroom Associate
Dual role as a law firm Office Assistant, Facilitated “rush jobs” and met established deadlines
Facilitated reprographic projects including binding, copying, collating, faxing, drilling, and scanning docs to clients
Ordered supply for client
Facilitated accurate billings and appropriate stamping of mail pieces to ensure correct delivery
Education
Associate in Arts – Graduated Phoenix College Phoenix, AZ
REFERENCES:
Husam Al Alami
NearU/George Brazil
Accounting Manager
Sean Barragan
Title Officer
Fidelity National Title Group, Arizona Title Group
Racele Marting
Accounts Receivable Clerk
Arizona Office Technology/Xerox
Saleav Carbajal
Executive Administrative Assistant
Arizona Office Technology/Xerox