Multilingual Translator and Customer Support Professional
Resume:
REFERENCE
CONTACT
SKILLS
LANGUAGES
************@*****.***
Rhodesfield 1619
Reference will be provided on
request
Languages: English - Native Afrikaans - Fluent French - Fluent Lingála - Fluent
Translation: EN FR, EN AF, FR LN. Document
translation, chat translation, cultural adaptation Customer Service: Front desk reception, phone support, complaint handling, booking systems
Hospitality: Waiter/Waitress, order taking, POS systems, customer relations
Tools: MS Office, Google Workspace, Zoom, Slack, Zendesk, POS systems
Strengths: Empathy, attention to detail, remote work discipline, conflict resolution
English
French
Afrikaans
Lingala
KEREN AMBA BOLA
TRANSLATOR
WORK EXPERIENCE
EDUCATION
PROFILE
Multilingual professional fluent in English, Afrikaans, French, and Lingála with 4+ years experience in translation, customer service, and hospitality. Proven ability to communicate clearly across cultures, handle customer needs with empathy, and deliver accurate translations under pressure. Seeking remote roles in Translation, Bilingual Customer Support, and Online Tutoring to serve clients in Africa, Europe, and globally. Freelance Translation 2016 - 2020
Church and Event Translator
AUGUST 2020-JUNE
2024
Receptionist
ClaVick Africa
AUGUST 2024
=JUNE 2026
Waitress
NewsCafe Brooklyn
Translated documents, messages, and calls between English, French, Afrikaans, and Lingála for clients and community members Ensured cultural accuracy and confidentiality in sensitive communications
Built long-term client relationships through reliability and clear communication
Managed front desk operations: answering calls, greeting guests, handling bookings and inquiries
Provided customer support in English, Afrikaans, and French to diverse clients Coordinated with team to ensure smooth daily operations and client satisfaction Delivered high-quality table service in fast-paced environments Handled customer orders, payments, and complaints with professionalism
Used communication skills in English and Afrikaans to build rapport with customers
Alison 2022-2025
Diploma in Skills for a successful waiter
Diploma in Dealing with difficult people in life and work
Diploma in Good communication skills
Diploma in Mental health studies
Diploma in Carpentry
Rhodesfield Technical High School
2016-2021
Contact this candidate