High-Volume Risk Operations Systems Architect

EVA MARIE GINCIG

Operations Commander High-Volume Risk Management Systems Architecture

Los Angeles, CA Remote *********.**@*****.*** Available Immediately PROFESSIONAL SUMMARY

Operations leader managing $1M+/hour in high-stakes transactions. Expert in real-time fraud detection, split-second risk decisions, and operational integrity under extreme pressure. Proven architect of systematic workflows for complex operations. Currently building AI-integrated operational systems for marketplace scale. Seeking remote operations leadership role where I can architect distributed team infrastructure for hypergrowth environments. CORE COMPETENCIES

Risk Management Fraud Detection Real-Time Operations Pattern Recognition Team Leadership Systems Architecture Process Optimization Operational Integrity Regulatory Compliance Crisis Management Distributed Team Leadership Remote Operations

TECHNICAL SKILLS

React JSX Vercel GitHub Sigma Google Sheets/Slides ChatGPT Claude Gemini Notion Capacities Gumroad Stripe CapCut Systems Design Prompt Engineering AI Integration Dashboard Development PROFESSIONAL EXPERIENCE

Operations & Compliance Supervisor

Blackstone Gaming, Los Angeles, CA 2022 – Present Direct oversight of live table operations managing $1M+/hour in financial transactions. Make real-time risk decisions affecting immediate outcomes. Maintain operational integrity in high-stakes, audited environment.

Managed $300M+ in annual financial transactions with 99.7% accuracy rate and zero material loss

Identified and prevented fraud patterns in real-time; coordinated with security/management on suspicious activity

Made 50+ split-second risk decisions per shift in high-pressure environment with immediate consequences

Trained 24+ team members on operational protocols; zero regulatory violations in audited environment

Implemented triage system for handling 150+ daily operational decisions; reduced error rate 34% Founder & Creative Director

dEva Designs, Los Angeles, CA 2002 – 2020 (18 Years) Solo-operated branding consultancy. Delivered 200+ complete brand systems for enterprise and mid-market clients across retail, professional services, and technology sectors.

Delivered 200+ complete brand systems as solo operator managing design, strategy, execution, and delivery

Achieved 94% client retention through quality delivery and relationship management

Reduced revision cycles 40% through clear workflow systems and client communication protocols

Completed complex multi-deliverable projects with zero missed deadlines; built reputation for quality and consistency Quality Assurance Specialist

Pacific Sintered Metals, Manufacturing 2020 – 2022

Monitored output quality across 12 production lines in real-time; identified deviations before they cascaded into defects

Documented 47 recurring failure patterns; recommended process corrections resulting in 22% defect reduction

Trained QA team on inspection protocols and consistency standards CURRENT PROJECTS & SYSTEMS (PRODUCTION-GRADE)

Operational Intelligence Dashboard: Real-time operational visibility system using React, Vercel, GitHub, Sigma. Live deployment with fraud detection, bottleneck identification, triage automation. Trust & Risk Operations Workflow System: Complete operational system for fraud detection, dispute resolution, chargeback management, seller verification with triage system, decision trees, and SOPs. Recruitment & Onboarding Blueprints: Systematized approach to hiring and onboarding 55+ positions without operational breakdown; target profiles, rubrics, playbooks. EDUCATION & CERTIFICATIONS

Blackstone Gaming Operations Training (2022-Present) — Table regulations, fraud detection, compliance

Pacific Sintered Metals QA Certification (2020-2022) — Quality assurance and process improvement

dEva Designs Solo Operations (2002-2020) — Client management, systems design, project execution

Continuous Learning — AI systems integration, distributed team leadership ADDITIONAL EXPERIENCE

Coldwell Banker DCM Financial MetroMedia Standard Electric Boston Scientific LANGUAGES

English (Fluent) Spanish (Conversational)

STATUS & AVAILABILITY

Available Immediately Remote-Ready Start Monday

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