Receiving Operations Supervisor & Inventory Coordinator

RASHAWNDA MEDLIN

Monroe, NC ***** 704-***-**** *************@*****.***

Detail-oriented and organized professional with experience supporting operations, coordinating workflows, and ensuring accuracy in fast-paced environments. Skilled in analyzing information, maintaining detailed records, and managing multiple priorities to support production schedules and business objectives. Proven ability to collaborate with cross-functional teams, including operations, customer service, and leadership, to meet deadlines, improve efficiency, and ensure compliance with company requirements. Recognized for strong problem-solving, data entry, and decision-making skills, with a commitment to accuracy, confidentiality, and continuous process improvement. Adept at monitoring priorities, identifying potential issues, and supporting production planning activities to help optimize resources and meet customer expectations.

2022-CURRENT

OAK ISLAND, NC

RECEIVING SUPERVISOR, LOWES HOME IMPROVEMENT

Supervised daily receiving operations, ensuring timely and accurate processing of incoming shipments.

Led and trained receiving staff, assigning workloads and monitoring performance to maintain productivity and safety standards.

Verified incoming materials against purchase orders, packing slips, and company specifications to ensure accuracy.

Coordinated with purchasing, warehouse, inventory, and production teams to resolve shipment discrepancies and support operational needs.

Maintained accurate inventory records through data entry, cycle counts, and inventory management systems.

Investigated and resolved receiving issues, including damaged goods, shortages, overages, and vendor discrepancies.

Enforced workplace safety policies and procedures, reducing accidents and maintaining compliance with company standards.

Monitored receiving schedules and dock activities to optimize workflow and minimize delays.

Prepared and maintained receiving documentation, reports, and records with a high level of accuracy and attention to detail.

Communicated with carriers, vendors, and internal departments to coordinate deliveries and address logistics concerns.

Implemented process improvements that increased efficiency, reduced errors, and improved inventory accuracy.

Ensured proper storage, handling, and labeling of materials in accordance with company and regulatory requirements.

Assisted with workforce planning, scheduling, and performance evaluations to support departmental goals.

Supported audits and inventory reconciliation efforts by maintaining organized and accurate records.

Managed high-volume receiving operations while consistently meeting productivity, quality, and customer service objectives.

2020-2022

STORE LEAD, OLD BRUNSWICK

OAK ISLAND, NC

Supervised daily store operations, ensuring excellent customer service, operational efficiency, and compliance with company policies.

Led and motivated team members during high-volume shifts, providing coaching, training, and performance support.

Managed cash handling activities, including register reconciliation, deposits, and balancing daily sales transactions.

Monitored inventory levels, ordered merchandise, and coordinated stock replenishment to maintain product availability.

Received and verified deliveries, ensuring accurate inventory records and proper storage of merchandise.

Resolved customer concerns and complaints professionally, maintaining a positive customer experience and fostering customer loyalty.

Ensured compliance with safety, security, and food handling regulations while maintaining a clean and organized store environment.

Assisted with employee scheduling, shift coverage, and task delegation to support business needs.

Conducted opening and closing procedures, including cash audits, inventory checks, and store security protocols.

Monitored fuel sales operations and coordinated with vendors and service providers as needed.

Trained new employees on customer service standards, store procedures, cash handling, and safety requirements.

Analyzed sales trends and promoted upselling initiatives to increase revenue and improve store performance.

Maintained accurate records and completed administrative tasks, including reports, inventory documentation, and operational logs.

Collaborated with management to implement process improvements that enhanced efficiency and customer satisfaction.

Consistently met performance goals while managing multiple priorities in a fast-paced retail environment.

2017-2019

ASSISTANT STORE MANAGER, TCBY

MONROE, NC

Assisted in managing daily store operations, ensuring exceptional customer service and compliance with company standards.

Supervised, trained, and coached team members to improve performance, productivity, and customer satisfaction.

Assisted with employee scheduling, shift planning, and labor management to ensure adequate staffing during peak business periods.

Monitored inventory levels, ordered supplies, and maintained accurate stock records to support uninterrupted operations.

Managed cash handling procedures, including register reconciliation, deposits, and daily sales reporting.

Ensured adherence to food safety, sanitation, and health regulations while maintaining a clean and welcoming store environment.

Resolved customer concerns and service issues professionally, contributing to positive customer experiences and repeat business.

Assisted with hiring, onboarding, and training new employees on operational procedures and customer service expectations.

Analyzed sales trends and supported promotional initiatives to increase revenue and achieve store performance goals.

Coordinated receiving and storage of inventory, verifying deliveries and maintaining accurate inventory records.

Supported store audits and maintained operational documentation, reports, and records with a high degree of accuracy.

Delegated tasks and monitored workflow to ensure efficient store operations and timely completion of daily responsibilities.

Collaborated with store management to implement process improvements that enhanced efficiency and reduced waste.

Maintained product quality standards and ensured proper preparation, presentation, and handling of food products.

Assisted in achieving sales, profitability, and customer satisfaction targets through effective leadership and operational support.

2015-2016

PRODUCTION OPERATOR, SCOTT SAFETY

MONROE, NC

Operated production equipment and machinery to manufacture safety products while meeting quality, productivity, and safety standards.

Followed detailed work instructions, specifications, and standard operating procedures to ensure product accuracy and consistency.

Monitored production schedules and prioritized tasks to meet daily production targets and customer demand requirements.

Conducted quality inspections and testing procedures to identify defects and ensure compliance with company and regulatory standards.

Recorded production data, material usage, and operational metrics accurately within company systems and documentation.

Assisted with inventory control activities, including material tracking, stock replenishment, and cycle count support.

Collaborated with production, quality, and warehouse teams to maintain workflow efficiency and minimize production delays.

Identified process issues and communicated recommendations for improving productivity, quality, and operational efficiency.

Performed equipment setup, changeovers, and routine maintenance checks to reduce downtime and support continuous production.

Maintained compliance with workplace safety policies and procedures in a highly regulated manufacturing environment.

Supported lean manufacturing and continuous improvement initiatives to reduce waste and improve production performance.

Verified materials and components before production runs to ensure availability and prevent scheduling disruptions.

Assisted in troubleshooting production issues and implementing corrective actions to maintain production goals.

Maintained organized and accurate production records to support traceability, reporting, and audit requirements.

Consistently met or exceeded production quotas while maintaining high standards of quality and safety.

2013-2014

PRODUCTION OPERATOR, STANDARD REGISTER

MONROE, NC

Operated and monitored printing, finishing, and production equipment to meet daily production schedules and quality standards.

Reviewed work orders and production specifications to ensure accurate job setup and timely completion of customer orders.

Maintained production records, job documentation, and operational data with a high level of accuracy.

Performed quality inspections throughout the production process to verify compliance with customer requirements and company standards.

Coordinated with production, warehouse, and shipping teams to ensure efficient workflow and on-time order fulfillment.

Monitored material usage and inventory levels, reporting shortages and assisting with inventory control activities.

Conducted machine setups, adjustments, and routine maintenance to minimize downtime and maximize productivity.

Identified production bottlenecks and collaborated with team members to implement process improvements.

Ensured compliance with workplace safety procedures and maintained a clean, organized production environment.

Assisted in prioritizing production activities to meet changing customer demands and scheduling requirements.

Troubleshot equipment and production issues to reduce delays and maintain operational efficiency.

Supported continuous improvement initiatives focused on quality, waste reduction, and productivity enhancement.

Verified finished products met quality standards before release to shipping and distribution.

Worked effectively in a fast-paced manufacturing environment while consistently meeting production goals and deadlines.

Collaborated with supervisors and planners to support production scheduling and resource allocation efforts.

2002-2012

GENERAL MANAGER, KFC

MONROE, NC

Managed all aspects of daily restaurant operations, ensuring compliance with company standards, food safety regulations, and operational procedures.

Led, trained, coached, and developed team members to improve performance, productivity, and customer satisfaction.

Oversaw employee scheduling, labor planning, and workforce management to maintain efficient staffing levels and control labor costs.

Monitored inventory levels, ordered supplies, and managed stock to ensure product availability while minimizing waste.

Analyzed sales reports, labor metrics, and operational data to identify opportunities for increased profitability and improved performance.

Ensured exceptional customer service by resolving customer concerns promptly and maintaining a positive dining experience.

Managed cash handling procedures, including deposits, register reconciliation, and financial reporting.

Implemented company promotions and marketing initiatives to drive sales growth and increase customer traffic.

Maintained compliance with food safety, sanitation, health, and workplace safety standards.

Conducted employee performance evaluations and provided ongoing coaching to support professional development and retention.

Coordinated receiving, storage, and inventory control processes to maintain accurate records and reduce product loss.

Supervised opening and closing procedures, ensuring operational readiness and security of company assets.

Developed and executed action plans to achieve sales, profitability, and customer satisfaction goals.

Collaborated with district management to support business objectives and implement operational improvements.

Fostered a positive team environment focused on accountability, customer service excellence, and continuous improvement.

2004

HIGH SCHOOL DIPLOMA, Piedmont High School

Monroe, NC

•Microsoft Office

•Oracle Fusion Cloud ERP

•Strong Organizational Skills

•Delegating Assignments and Tasks

•Problem Solving Skills

•Time Management

•Creativity

•Attention to detail

•Interpersonal Communication Skills

•Effective Customer Service

•Teamwork and Collaboration

•Customer Satisfaction

•Data entry

•Strong leadership skills

•Personal and professional references available upon request.

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