Customer Service & Administrative Support Professional
Resume:
EUFEMIA P. CARREON
*** ***** ***, ****** **** ***05
*****************@*****.***
Work Experience:
Customer Service Representative
United Airlines
Newark, NJ
September 2019 to June 3, 2025
Duties:
Greet Airline Passengers
Assist with bookings/reservations/cancellations
Process boarding passes
Manage check-ins
Check baggage
Resolve Customer Concerns and Issues
Respond to Customer Inquiries
Provide support to airline customers before, during, and after a flight
Food Associate
United Airlines Catering Operations
Newark, NJ
April 2017 to September 2019
Duties:
* Preparation of quality food and drinks for Airline passengers and Flight Crew
* Prepare Special Meals as requested by the customers
* Set up meal trays
Administrative Assistant/Election Assistant II
Commission on Elections
Intramuros, Manila, Philippines
February 1989 to August 2016
Duties:
Assists the Election Officer in the conduct of National and Local Elections in our Area of Responsibility
Clerical duties such as answering and directing phone calls, taking and distributing messages, organizing and scheduling appointments, handling and organizing meetings and seminars/trainings
Manage Software specifically used by the Commission
Encode all applications for registration as voter
Compose and encode transmittals for outgoing communications
Education
Bachelor of Science in Business Administration (Undergraduate)
Human Resource Management
La Consolacion University of the Philippines
Malolos, Bulacan
High school (Graduate)
Colegio De San Pascual Baylon
Obando, Bulacan
Skills
Microsoft OfficeWord
Encoding/Typing
Organization and Filing of Data
Operation and planning
Data collection and management
Customer Service
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