Experienced Driver and Customer Service Professional
Resume:
Raymond D. Banner
Long Beach Ca. 90805
********@*****.***
Objective To obtain a full-time driver position which could lead to future advancement opportunities.
Experience Swing Education
02/2018 – Present, Substitute Teacher Los Angeles, CA.
Responsible for the Instruction of multiple subject classroom curriculum.
Behavior management and conflict resolution.
Leaving detailed notes for classroom teacher.
Effectively communicating with staff.
Life Insurance Sales Agent
06/2012 – 02/2018, United Home Life Insurance Company
Cold calling setting appointments for product presentations. Los Angeles, CA.
Successfully close whole life and term policy transactions.
Modification and management of insured policies.
In home group as well as individual presentations.
Call Center Inbound Sales Agent
03/2013 – 10/2015, VXI Global Solutions (DIRECTV / ATT Campaign) Los Angeles, CA.
Successfully close sales with a 50%% plus conversion rate.
Data entry 25wpm, use of customer service skill set.
Successful use of CRM following script in call flow.
Conflict resolution.
Kelly Educational Services
02/2012 – 03/2013, Substitute Teacher Los Angeles, CA.
Responsible for the Instruction of multiple subject classroom curriculum.
Behavior management and conflict resolution.
Leaving detailed notes for classroom teacher.
Effectively communicating with staff.
Call Center Inbound Sales Agent
6/2010 – 02/2012, Consumer Resource Network Inglewood, CA.
Successfully closed sales with a 40% plus transaction rate.
Use of scripted responses for customer objections.
Continued use of customer service skills.
Conflict resolution.
Substitute Teacher / Track and Field Coach
03/2002 – 06/2010, Los Angeles Unified School District Los Angeles, CA.
Responsible for the Instruction of multiple subject classroom curriculum.
Strength and conditioning training for male and female athletes.
Speed and agility training for male and female athletes.
Behavior management and conflict resolution.
Recreation Coordinator
04/2000 - 04/2002, City of Los Angeles Los Angeles, CA.
Responsibilities included recreation center sports financial budgeting.
Youth sports league programming for three hundred plus participants.
Supervision of recreation center part-time and seasonal staff.
Coordination of special events and adult sports leagues.
Sales & Marketing Los Angeles, CA.
11/2000 – 1/2002, Division One Sports
Responsibilities included creating leads through cold calls and business network.
The product sales and marketing of sports apparel.
Product packaging and delivery.
Conflict resolution.
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Education California State University Dominguez Hills Carson, Ca.
09/1997 - 05/1999
Bachelor of Arts Degree - Physical Education
Minor Degree – Communications
Awards California State University of Los Angeles
1996 N.C.A.A. Indoor National Champion. (Track & Field, 55m hh)
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