Data entry, medical coding, & Customer Service Candidate

OBJECTIVE

Seeking a receptionist or customer service position in a medical setting. I am currently in school to obtain my CPC certification, familiar with medical terminology, and have over 6 years of customer service experience.

EDUCATION

AAPC Medical Coding Program

(December 2025-Present)

Venus Beauty Academy

Graduation: January,2016

Pennsylvania Leadership Charter School

Graduation: June,2015

EMPLOYMENT

Instacart delivery driver (September 2025-Present)

Delivered groceries promptly and accurately to customer addresses

Resolved customer concerns and provided friendly service

Received commendations for delivering with care and kindness

Amazon Flex delivery driver (2023-July 2025)

Delivered packages to customers in a timely manner

Provided excellent customer service and resolved delivery issues

Received commendations for going above and beyond when delivering for customers

Rocky’s Crystals and Minerals (2018-2020)

Salesperson interacting with customers

Handled all financial transactions throughout the day

Opened and closed store

East Coast Float Spa (November 2017- February 2018)

Opened and closed store

Handled cleaning and laundry

Handled all appointments, scheduling, and money transactions

Peaceful Living (2016-2017)

Cared for and monitored cognitively impaired adults

Accompanied clients on daily field trips

Monitored, recorded and reported their activity daily

Lee Raech Jewelers (2013-2015)

Assisted customers with jewelry purchases and repairs

Handled all cash, check, and credit card transactions

Communicated with jeweler to relay customers wants and needs

VOLUNTEER WORK

Wallingford Nursing and Rehabilitation Center (2015)

Volunteered with activities department to work with elderly residents

Assisted residents with game activities, jewelry making, “happy hour” socials

Engaged in conversations with residents to provide companionship and friendship

Faithful Friends

Cared for cats in Concord Pet Store

Cleaned their cages, fed them, and provided entertainment for them

SPECIAL SKILLS AND CERTIFICATIONS

Level II Reiki practitioner

A hands-on energy healing modality used to promote comfort and healing

Estheticians License (2016- present)

References Available upon Request

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