Business Analyst & Data Analytics Specialist

Pavan T

Email: ***************@*****.***

Mobile: +1-832-***-****

LinkedIn: www.linkedin.com/in/pavan-theegela12

Business Analyst

PROFESSIONAL SUMMARY

Data Analyst with 3+ years translating requirements into dashboards, reports, datasets, and insights across financial, operational, compliance, and business analytics environments for diverse stakeholders.

Skilled in SQL, Excel, Power BI, Tableau, Python, data modeling, validation, governance, and visualization to strengthen reporting quality and decision support across business teams.

Experienced in cleansing, profiling, mapping, reconciling, and integrating data from enterprise systems, databases, cloud platforms, and spreadsheets for reliable analytics delivery and stakeholder reporting.

Collaborated with stakeholders to document requirements, automate workflows, and deliver actionable insights through dashboards, scorecards, KPIs, and executive-ready visualizations that support business decisions.

Successfully delivered executive-ready presentations to stakeholders, utilizing minimal supervision to ensure clarity and engagement, which resulted in enhanced collaboration and informed decision-making across multiple departments.

Consistently provided actionable insights during team meetings, fostering a culture of continuous improvement that led to increased productivity and streamlined processes, ultimately driving project success and team morale. TECHNICAL SKILLS

Programming & Statistical Analysis - Python, R, SAS, MATLAB, STATA, statistical modeling, regression, classification, clustering, time-series analysis, A/B testing, machine learning, NLP

Data Analytics & BI - SQL, Power BI, Tableau, Excel, Power Query, Power Automate, Power Apps, Looker, Qlik, SAP BI, KPI design, ad-hoc analysis, dashboarding, self-service analytics

Cloud & Big Data Platforms - AWS, Azure, GCP, Hadoop, Spark, S3, Databricks

Data Engineering & Warehousing - ETL, ELT, dbt, Apache Airflow, data pipelines, data modeling, dimensional modeling, data warehouse, data marts, data lake, data quality, data governance

Databases - Snowflake, Amazon Redshift, Google BigQuery, Oracle, MySQL, PostgreSQL, SQL Server, MongoDB

Process & Collaboration - Agile, Scrum, Kanban, JIRA, Confluence, Git, GitHub, stakeholder management, requirements gathering, UAT coordination

Reporting & Productivity - PowerPoint, SharePoint, advanced Excel (Power Pivot, macros), documentation, executive reporting, storytelling decks

Cybersecurity & Compliance - Identity Governance, OT Security, ICS Cybersecurity, Risk Management, Crisis Management

PROFESSIONAL EXPERIENCE

Fiserv December 2024 – Present

Data Analyst

Spearheaded a comprehensive crisis management strategy that enhanced system resilience, implementing automated failover mechanisms across distributed services, achieving 99.99% platform availability and significantly reducing incident response times.

Revolutionized user experience through strategic planning initiatives, collaborating with senior leadership to integrate user feedback into system design, resulting in a 50% increase in user engagement metrics across platforms.

Orchestrated cross-functional liaison efforts to translate technical requirements into actionable insights for product management, enhancing the alignment of engineering deliverables with strategic business objectives and improving stakeholder satisfaction.

Engineered a comprehensive Identity Governance framework, integrating OT Security protocols to enhance technology portfolio governance, resulting in a 30% reduction in compliance-related incidents across critical infrastructure systems.

Analyzed transaction, customer, and operational datasets with SQL and Excel, identifying trends that improved reporting accuracy and supported informed financial decisions for business stakeholders.

Designed Power BI dashboards and KPI scorecards from reconciled data models, enabling clearer visibility into service performance, exceptions, and operational priorities across business teams.

Engineered SQL queries, CTEs, and stored procedures to extract validated data, reducing manual reporting effort and improving recurring analysis consistency for business finance teams.

Automated Excel and Power Query workflows for cleansing, lookups, and reconciliations, accelerating data preparation while strengthening completeness, integrity, and audit readiness for operations reporting. Cognizant December 2021 – July 2023

Data Analyst

Consolidated performance reporting mechanisms across multiple systems, assessing operational metrics to identify bottlenecks, leading to a 35% increase in system throughput and enhanced reliability across services.

Pioneered ICS Cybersecurity enhancements by implementing robust Risk Management strategies in collaboration with operational stakeholders, achieving a 40% decrease in vulnerability exposure across the enterprise architecture.

Spearheaded executive decision-making initiatives to drive operational effectiveness in application engineering, achieving a 25% improvement in deployment efficiency and reducing time-to-market for new features significantly.

Integrated Salesforce, ERP, and database sources into Tableau reports, improving stakeholder access to standardized metrics, segmentation views, and actionable business insights across client teams.

Validated data quality rules, mappings, and transformations with SQL, enhancing reliability of dashboards, ad hoc reports, and downstream analytics outputs for client delivery teams.

Standardized requirements documentation, process flows, and data dictionaries in Jira and Confluence, improving traceability for reporting enhancements and change requests across agile delivery workstreams.

Optimized Python and pandas analysis scripts for profiling, anomaly detection, and trend analysis, delivering faster insights and more dependable decision support to business stakeholders. CERTIFICATIONS

AWS Certified Solutions Architect Associate(SAA-CO2)

Microsoft Azure Administrator Associate(AZ-104)

EDUCATION

Master's in BUSINESS ANALYTICS - UNIVERSITY OF HOUSTON

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